The Printer Does Not Work as Expected

The Printer Does Not Turn On or Off

• Power Does Not Turn On

• Power Does Not Turn Off

• Power Turns Off Automatically

Paper Does Not Feed Properly

• No Paper Feeds

• Paper Feeds at a Slant

• Several Sheets of Paper are Fed at a Time

• Paper Does Not Feed Properly from the Front Paper Feeder

• Roll Paper Does Not Feed Properly

• CD/DVD Tray is Ejected when You Try to Load It

Cannot Print

• Cannot Print from Windows

• Cannot Print from Mac OS

• Cannot Print from Smart Device

Cannot Operate the Printer as Expected

• Operations are Slow

• LCD Screen Gets Dark

• The Output Tray has Come Off

• The Root Certificate Needs to be Updated

• Cannot Cancel Printing from a Computer Running Mac OS X v10.6.8