> Solving Problems > The Printer Does Not Work as Expected > Paper Does Not Feed Properly > CD/DVD Tray is Ejected when You Try to Load It

CD/DVD Tray is Ejected when You Try to Load It

The disc has not been placed properly.

Solutions

Place the disc again properly.

The CD/DVD tray was inserted before the printer was ready.

Solutions

Do not insert the CD/DVD tray until you are instructed to do so. Otherwise, an error occurs and the tray is ejected.