The Printer Does Not Work as Expected

The Printer Does Not Turn On or Off

• Power Does Not Turn On

• Power Does Not Turn Off

• Printer Turns Off During Use

Paper Does Not Feed or Eject Correctly

• No Paper Feeds

• Paper Feeds at a Slant

• Several Sheets of Paper are Fed at a Time

• Paper Out Error Occurs

• Original Does Not Feed in the ADF

Cannot Print

• Cannot Print from Windows

• Cannot Print from Mac OS

• Cannot Print from Smart Device

Cannot Copy

Cannot Start Scanning

• Cannot Start Scanning from Windows

• Cannot Start Scanning from Mac OS

• Cannot Start Scanning from Smart Device

• Cannot Save Scanned Images to the Shared Folder

Cannot Send or Receive Faxes

• Cannot Send or Receive Faxes

• Cannot Send Faxes

• Cannot Send Faxes (When Optional Fax Boards Installed)

• Cannot Receive Faxes

• Cannot Receive Faxes (When Optional Fax Boards Installed)

• Cannot Send Faxes to a Specific Recipient

• Cannot Send Faxes at a Specified Time

• Cannot Save Received Faxes to a Memory Device

• Faxes Are Sent at the Wrong Size

• Cannot Receive A3 Size Faxes

• Received Faxes Are Not Printed

• Cannot Send and Receive Faxes (Windows)

• Cannot Send and Receive Faxes (Mac OS)

Error Code is Displayed on the Status Menu

Cannot Operate the Printer as Expected

• Operations are Slow

• LCD Screen Gets Dark

• Touch Screen Does Not Respond

• Cannot Operate from the Control Panel

• "x" is Displayed on the Screen and you Cannot Select Photos

• Printing is Paused

• Memory Device Is not Recognized

• Cannot Save Data to a Memory Device

• Operation Sounds Are Loud

• The Date and Time Are Incorrect

• The Root Certificate Needs to be Updated

• Cannot Cancel Printing from a Computer Running Mac OS X v10.6.8

• Copies are Made or Faxes are Sent Unintentionally

• Slight Electric Shock when Touching the Printer

• Cannot Open or Close the Paper Tray Smoothly

• Sender's Fax Number Not Displayed

• Sender's Fax Number Displayed on Received Faxes is Wrong

• Cannot Make Calls on the Connected Telephone

• Answering Machine Cannot Answer Voice Calls

• A Lot of Junk Faxes Have Been Received

• Cannot Delete Destination from Contacts