> Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Copy Quality is Poor > Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image

Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image

The following causes can be considered.

There is dust or dirt on the originals or the scanner glass.

Solutions

Remove any dust or dirt that adheres to the originals, and clean the scanner glass.

There is dust or dirt on the ADF or originals.

Solutions

Clean the ADF, and remove any dust or dirt that adheres to the originals.

The original was pressed with too much force.

Solutions

If you press with too much force, blurring, smudges, and spots may occur.

Do not press with too much force on the original or the document cover.

The copy density setting is too high.

Solutions

Lower the copy density setting.

WF-C21000 Series/WF-C20750 Series/WF-C20600 Series