Check the printer connection.

Is the printer connected to the network properly?

Run a network connection check to check the network connection.

On the LCD screen, select > How To > When you cannot connect to the network. Print the network connection report, and then ask the administrator to solve the problem if there is a connection problem.

Is the printer driver installed on your computer?

You can check if the printer driver is installed by checking Settings > Devices > Printers on your computer. See the related information for details.

Is the printer's information displayed on your computer?

You can use Epson Status Monitor 3 to check the connection status between the computer and the printer. See the related information for details.

If you cannot check the printer status, the correct port may not be selected. When you connect to the printer on the network, we recommend that you select EpsonNet Print Port. If EpsonNet Print Port is not available, re-install the printer driver.

Has the wireless LAN (Wi-Fi) connection been interrupted or is it unable to connect when you are using a USB 3.0 device on your computer?

When you connect a device to the USB 3.0 port on a Mac, radio frequency interference may occur. Try the following.

• Place the device that is connected to the USB 3.0 port further away from the computer.

• Turn off any unused USB 3.0 devices or connect them only when necessary.

• Connect to the SSID for the 5 GHz range.

Can your computer or smart device be connected to the network?

Check if you can view the website on your computer or smart device (data communication turned off). If you cannot view it, there is a problem with the network. Ask the administrator to solve the problem.