You may be able to clear certain problems and improve or add functions by updating the applications and the firmware. Make sure you use the latest version of the applications and firmware.
When using the following functions from a computer that requires a password, make sure you use a combination of the latest firmware and software including the printer driver.
Registering and using a user account for the access control feature
Confidential Job
Accessing Save to Storage from a computer
Make sure that the printer and the computer are connected, and the computer is connected to the internet.
Start EPSON Software Updater, and update the applications or the firmware.
Do not turn off the computer or the printer until the update is complete; otherwise, the printer may malfunction.
If you cannot find the application you want to update in the list, you cannot update using the EPSON Software Updater. Check for the latest versions of the applications from your local Epson website.