If your organization has a printer administrator, contact your administrator to check the status of the printer settings.
The received faxes can be saved in the printer, and you can view them on the printer's screen. You can print only the faxes you want to print or delete unnecessary faxes.
The following can be set as destinations.
Computer (PC-FAX reception)
External memory device
Email address
Shared folder on a network
Cloud service (online storage)
Another fax machine
Fax data is saved in PDF or TIFF format, except for cloud services and other fax machines.
Fax data is saved in PDF or JPEG format for cloud services.
You can sort and save received faxes to your Inbox or bulletin board boxes. You can also forward received faxes to destinations other than the printer.
Email address
Shared folder on a network
Cloud service (online storage)
Another fax machine
Fax data is saved in PDF or TIFF format, except for cloud services and other fax machines.
Fax data is saved in PDF or JPEG format for cloud services.
You can print the save/forward conditions set in the printer. Select Fax on the home screen, and then select 
(More) > Fax Report > Conditional Save/Forward list.