- Guide to This Manual
- Important Instructions
- Back
- Important Instructions
- Safety Instructions
- Printer Advisories and Warnings
- Back
- Printer Advisories and Warnings
- Advisories and Warnings for Setting Up the Printer
- Advisories and Warnings for Using the Printer
- Advisories and Warnings for Using the Touchscreen
- Advisories and Warnings for Connecting to the Internet
- Advisories and Warnings for Using the Printer with a Wireless Connection
- Notes on the Administrator Password
- Advisories for Using Memory Devices
- Advisories and Warnings for Transporting or Storing the Printer
- Protecting Your Personal Information
- Part Names and Functions
- Guide to the Control Panel
- Preparing the Printer and Making Initial Settings
- Back
- Preparing the Printer and Making Initial Settings
- Summary of Preparing the printer and Making Initial Settings
- Installing the Optional Paper Cassette Units
- Mounting an Authentication Device
- Creating a Network Connection and Making Settings
- Back
- Creating a Network Connection and Making Settings
- Changing the Administrator Password
- Protecting Settings Using Panel Lock
- Connecting the Printer to the Network
- Troubleshooting Network Connections
- Back
- Troubleshooting Network Connections
- Printing a Network Connection Report
- Cannot Connect to the Network
- Back
- Cannot Connect to the Network
- The IP address is incorrectly assigned.
- The printer has been connected by Ethernet using devices that support IEEE802.3az (Energy Efficient Ethernet).
- Something is wrong with the network devices for Wi-Fi connection.
- Devices cannot receive signals from the wireless router because they are too far apart.
- When changing the wireless router, the settings do not match the new router.
- The SSIDs connected from the computer or smart device and computer are different.
- A privacy separator on the wireless router is available.
- Messages and Solutions on the Network Connection Report
- Preparing and Setting Up the Printer According to Use
- Back
- Preparing and Setting Up the Printer According to Use
- Setting Available Optional Items
- Preparing to Send an E-mail
- Preparing a Shared Network Folder
- Back
- Preparing a Shared Network Folder
- Setting a Shared Network Folder
- Solving Problems for a Shared Network Folder
- Contacts Registration
- Back
- Contacts Registration
- Contacts Configuration Comparison
- Registering Destinations to Contacts
- Registering Destinations as a Group
- Registering Frequently Used Contacts (Assign to Frequent Use)
- Exporting and Importing Contacts
- Settings to use Your Cloud Service as Forwarding Fax Destinations
- Settings to Use Users Information on the LDAP Server as Destinations
- Sending Faxes Using a Fax Server
- Settings for Printing, Scanning, Copying and Faxing
- Back
- Settings for Printing, Scanning, Copying and Faxing
- Initial Settings for Printing
- Back
- Initial Settings for Printing
- Using the Print Functions
- Setting the Paper Source
- Setting the Interface
- Setting Errors
- Setting Universal Print
- Setting Up Universal Print (Microsoft)
- Setting Up AirPrint
- Preparing Scanning or Copying
- Making Fax Features Available
- Back
- Making Fax Features Available
- Before Using Fax Features
- Connecting the Printer to a Phone Line
- Making the Printer Ready to Send and Receive Faxes
- Making Settings for the Printer's Fax Features According to Use
- Back
- Making Settings for the Printer's Fax Features According to Use
- Settings for a PBX Phone System
- Making Settings When You Connect a Phone Device
- Settings to Save and Forward Received Faxes
- Settings to Save and Forward Received Faxes with Specific Conditions
- Making Settings for Blocking Junk Faxes
- Making Settings to Send and Receive Faxes on a Computer
- Troubleshooting Fax Problems
- Back
- Troubleshooting Fax Problems
- Cannot Send or Receive Faxes
- Cannot Send Faxes
- Cannot Receive Faxes
- Cannot Send Faxes at a Specified Time
- Cannot Save Received Faxes to a Memory Device
- Received Faxes Are Not Printed
- The Quality of the Sent or Received Fax is Poor
- Cannot Make Calls on the Connected Telephone
- Answering Machine Cannot Answer Voice Calls
- A Lot of Junk Faxes Have Been Received
- Problems when Making Settings
- Loading Paper
- Placing Originals
- Inserting and Removing a Memory Device
- Printing
- Back
- Printing
- Printing Documents
- Back
- Printing Documents
- Printing from a Computer - Windows
- Back
- Printing from a Computer - Windows
- Printing Using Easy Settings
- Adding Printing Presets for Easy Printing
- Printing on 2-Sides
- Printing a Booklet
- Printing Several Pages on One Sheet
- Printing to Fit the Paper Size
- Printing a Reduced or Enlarged Document at any Magnification
- Printing One Image on Multiple Sheets for Enlargement (Creating a Poster)
- Printing with a Header and Footer
- Printing an Anti-Copy Pattern
- Printing Password-Protected Job
- Printing Multiple Files Together
- Adjusting the Print Tone
- Printing to Emphasize Thin Lines
- Printing Clear Bar Codes
- Printing a Document Using the PostScript Printer Driver (Windows)
- Printing from a Computer - Mac OS
- Back
- Printing from a Computer - Mac OS
- Printing Using Easy Settings
- Adding Printing Presets for Easy Printing
- Printing on 2-Sides
- Printing Several Pages on One Sheet
- Printing to Fit the Paper Size
- Printing a Reduced or Enlarged Document at any Magnification
- Adjusting the Print Tone
- Printing from the PostScript Printer Driver on Mac OS
- Printing PDF Files from a Memory Device
- Printing Documents from Smart Devices
- Printing on Envelopes
- Printing Photos
- Printing Web Pages
- Printing Using a Cloud Service
- Interrupting and Printing
- Copying
- Scanning
- Faxing
- Back
- Faxing
- Before Using Fax Features
- Overview of this Printer's Fax Features
- Sending Faxes Using the Printer
- Back
- Sending Faxes Using the Printer
- Selecting Recipients
- Various Ways of Sending Faxes
- Back
- Various Ways of Sending Faxes
- Sending the Fax after Checking the Scanned Image
- Sending Faxes Manually After Confirming the Recipient's Status
- Sending Faxes Dialing from the External Phone Device
- Sending Faxes on Demand (Polling Send Box)
- Sending Faxes on Demand (Bulletin Board Box)
- Sending Many Pages of a Monochrome Document (Direct Send)
- Sending a Fax Preferentially (Priority Send)
- Sending Faxes in Monochrome at Specified Time of the Day (Send Fax Later)
- Sending Different Size Documents Using ADF (Continuous Scan(ADF))
- Sending a Fax with a Subaddress(SUB) and Password(SID)
- Sending the Same Documents Multiple Times
- Receiving Faxes on the Printer
- Menu Options for Faxing
- Menu Options for Fax Box
- Checking the Status or Logs for Fax Jobs
- Sending a Fax from a Computer
- Receiving Faxes on a Computer
- Maintaining the Printer
- In These Situations
- Back
- In These Situations
- When the Software Disk is not Available
- When Replacing a Computer
- Installing or Uninstalling Applications Separately
- Making Settings for Connecting to the Computer
- Checking the Printer's Network Connection Status (Network Connection Report)
- Connecting a Smart Device and Printer Directly (Wi-Fi Direct)
- Changing the Connection from Wi-Fi to USB
- Using a Printer with the Access Control Feature Enabled
- Transporting and Storing the Printer
- Solving Problems
- Back
- Solving Problems
- Problem Solving
- Cannot Print, Copy, Scan, or Fax
- Back
- Cannot Print, Copy, Scan, or Fax
- The Application or Printer Driver do not Work Properly
- Back
- The Application or Printer Driver do not Work Properly
- Cannot Print Even Though a Connection has been Established (Windows)
- Printer Does Not Print While Using PostScript Printer Driver (Windows)
- Cannot Print Even Though a Connection has been Established (Mac OS)
- Printer Does Not Print While Using PostScript Printer Driver (Mac OS)
- Cannot Print Even Though a Connection has been Established (iOS)
- Cannot Scan Even Though a Connection has been Correctly Established
- The Printer Cannot Connect by USB
- Cannot Copy
- Cannot Send or Receive Faxes
- Back
- Cannot Send or Receive Faxes
- Cannot Send or Receive Faxes
- Cannot Send Faxes
- Cannot Receive Faxes
- Cannot Send Faxes to a Specific Recipient
- Cannot Send Faxes at a Specified Time
- Faxes Are Sent at the Wrong Size
- Cannot Save Received Faxes to a Memory Device
- Received Faxes Are Not Printed
- Cannot Send or Receive Faxes Even Though a Connection has been Correctly Established (Windows)
- Cannot Send or Receive Even Though a Connection has been Correctly Established (Mac OS)
- Paper Does Not Feed or Eject Correctly
- Printing, Copying, Scanning, and Faxing Quality is Poor
- Back
- Printing, Copying, Scanning, and Faxing Quality is Poor
- Print Quality is Poor
- Back
- Print Quality is Poor
- Banding Appears in Printouts
- Black or Gray Banding Appears at Intervals of Approximately 3.3 cm
- Vertical Banding or Misalignment
- Printout Comes Out as a Blank Sheet
- Paper Is Smeared or Scuffed
- The Position, Size, or Margins of the Printout Are Incorrect
- Printed Characters Are Incorrect or Garbled
- The Printed Image Is Inverted
- Mosaic-Like Patterns in the Prints
- Printer Does Not Print Correctly While Using PostScript Printer Driver
- Copy Quality is Poor
- Back
- Copy Quality is Poor
- Banding Appears in Copies
- Black or Gray Banding Appears at Intervals of Approximately 3.3 cm
- Vertical Banding or Misalignment
- Printout Comes Out as a Blank Sheet
- Paper Is Smeared or Scuffed
- The Position, Size, or Margins of the Copies are Incorrect
- Smears, Dots, or Straight Lines Appear in the Copied Image
- Moiré (Cross-Hatch) Patterns Appear in the Copied Image
- An Image of the Reverse Side of the Original Appears in the Copied Image
- Scanned Image Problems
- The Quality of the Sent Fax is Poor
- Received Fax Quality is Poor
- A Message or Error Code is Displayed on the LCD Screen
- Paper Gets Jammed
- It is Time to Replace Ink Supply Units
- It is Time to Replace the Maintenance Box
- It is Time to Replace the Pickup Rollers
- Cannot Operate the Printer as Expected
- Back
- Cannot Operate the Printer as Expected
- The Printer Does Not Turn On or Off
- Operations are Slow
- LCD Screen Gets Dark
- Touch Screen Does Not Respond
- Cannot Operate from the Control Panel
- "x" is Displayed on the Screen and you Cannot Select Photos
- Memory Device Is not Recognized
- Cannot Save Data to a Memory Device
- Operation Sounds Are Loud
- The Date and Time Are Incorrect
- The Root Certificate Needs to be Updated
- Cannot Perform Manual 2-sided Printing (Windows)
- The Print Settings Menu is Not Displayed (Mac OS)
- Forgot Your Password
- Copies are Made or Faxes are Sent Unintentionally
- Sender's Fax Number Not Displayed
- Sender's Fax Number Displayed on Received Faxes is Wrong
- Cannot Make Calls on the Connected Phone
- Answering Machine Cannot Answer Voice Calls
- A Lot of Junk Faxes Have Been Received
- Cannot Solve Problem
- Product Information
- Back
- Product Information
- Paper Information
- Consumable Products Information
- Information on Optional Items
- Software Information
- Back
- Software Information
- Application for Printing from a Computer (Windows Printer Driver)
- Application for Printing from a Computer (Mac OS Printer Driver)
- Application that can print PostScript Fonts (Windows PostScript Printer Driver)
- Application that can print PostScript Fonts (Mac OS PostScript Printer Driver)
- Application that can print PCL Language (PCL Printer Driver)
- Application for Controlling the Scanner (Epson Scan 2)
- Application for Configuring Fax Operations and Sending Faxes (FAX Utility)
- Application for Sending Faxes (PC-FAX Driver)
- Application for Configuring Printer Operations (Web Config)
- Application for Updating Software and Firmware (Epson Software Updater)
- Software for Managing Devices on the Network (Epson Device Admin)
- Epson Authentication System (Epson Print Admin)
- Settings Menu List
- Back
- Settings Menu List
- General Settings
- Print Counter
- Supply Status
- Maintenance
- Language
- Printer Status/Print
- Contacts Manager
- User Settings
- Authentication Device Status
- Epson Open Platform Information
- Product Specifications
- Back
- Product Specifications
- Printer Specifications
- Scanner Specifications
- ADF Specifications
- Fax Specifications
- Using Port for the Printer
- Interface Specifications
- Network Specifications
- PostScript Level 3 Compatibility
- Supported Third Party Services
- Memory Device Specifications
- Supported Data Specifications
- Dimensions
- Electrical Specifications
- Environmental Specifications
- Installation Location and Space
- System Requirements
- Font Specifications
- Regulatory Information
- Administrator Information
- Back
- Administrator Information
- Managing the Printer
- Back
- Managing the Printer
- Checking Information for a Remote Printer
- Setting the Control Panel
- Controlling the Panel Operation
- Managing the Network Connection
- Configuring Email Notifications When Events Occur
- Power Saving Settings During Inactivity
- Setting the Sound
- Backing Up and Importing Printer Settings
- Updating the Firmware
- Synchronizing the Date and Time with Time Server
- Clearing Internal Memory Data
- Managing your Contacts
- Configuring Periodic Cleaning
- Controlling the Power Supply to the Printer Using Web Config
- Restore Default Settings
- Product Security Settings
- Back
- Product Security Settings
- Restricting Available Features
- Restricting USB Connections and Use of External Memory
- Encrypting the Password
- Using the Audit Log Feature
- Restricting File Operations from PDL
- Changing the Administrator Password Using Web Config
- Enabling Program Verification on Start Up
- Configuring Domain Restrictions
- Network Security Settings
- Back
- Network Security Settings
- Controlling Using Protocols
- Using a Digital Certificate
- SSL/TLS Communication with the Printer
- Encrypted Communication Using IPsec/IP Filtering
- Connecting the Printer to an IEEE802.1X Network
- Network Security Issues
- Using Epson Open Platform
- Epson Remote Services Information
- Where to Get Help
- Back
- Where to Get Help
- Technical Support Web Site
- Contacting Epson Support
- Back
- Contacting Epson Support
- Before Contacting Epson
- Help for Users in Europe
- Help for Users in Taiwan
- Help for Users in Australia
- Help for Users in New Zealand
- Help for Users in Singapore
- Help for Users in Thailand
- Help for Users in Vietnam
- Help for Users in Indonesia
- Help for Users in Hong Kong
- Help for Users in Malaysia
- Help for Users in India
- Help for Users in the Philippines
button was not pressed for long enough.