> Solving Problems > Printing, Copying, and Scanning Quality is Poor > Copy Quality is Poor > Color Missing, Banding, or Unexpected Colors Appear in Copies

Color Missing, Banding, or Unexpected Colors Appear in Copies

The print head nozzles may be clogged.

Solutions

Perform a nozzle check to see if the print head nozzles are clogged. Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged. If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not be discharged.

You have made a copy in draft mode.

Solutions

If you press the and the or buttons simultaneously, the printer copies in draft mode.

Simply press the the or button on their own.

Note:

For users in Western Europe, the draft mode is not available.