The Printer Cannot Connect to the Network

Connection Check

Messages and Solutions on the Network Connection Report

• E-1

• E-2, E-3, E-7

• E-5

• E-6

• E-8

• E-9

• E-10

• E-11

• E-12

• E-13

• Message on the Network Environment

Cannot Find the Printer from the Computer

• Checking the Communication Using a Ping Command - Windows

• Checking the Communication Using a Ping Command - Mac OS

• Checking the Connection Status

Main causes and solutions for network connection problems

• Something is wrong with the network devices for Wi-Fi connection.

• Devices cannot receive signals from the wireless router because they are too far apart.

• When changing the wireless router, the settings do not match the new router.

• The SSIDs connected from the computer or smart device and computer are different.

• A privacy separator on the wireless router is available.

• The IP address is incorrectly assigned.

• The device connected to the USB 3.0 port causes radio frequency interference.

• There is a problem with the network settings on the computer or smart device.