Cannot Print or Scan
Problem Solving
The Application or Printer Driver do not Work Properly
The Printer Cannot Connect by USB
The Printer Cannot Connect to the Network
Paper Does Not Feed Properly
Printing, Copying, and Scanning Quality is Poor
Print Quality is Poor
Copy Quality is Poor
Scanned Image Problems
Cannot Select Paper Type or Paper Source in Printer Driver
A Message is Displayed on the LCD Screen
Paper Gets Jammed
Removing Jammed Paper
Business Card Size Paper Gets Jammed
Preventing Paper Jams
It is Time to Replace the Ink Cartridges
Ink Cartridge Handling Precautions
Replacing Ink Cartridges
Continue Printing Temporarily without Replacing Ink Cartridges
It is Time to Replace the Maintenance Box
Maintenance Box Handling Precautions
Replacing a Maintenance Box
Cannot Operate the Printer as Expected
The Printer Does Not Turn On or Off
Operations are Slow
LCD Screen Gets Dark
"!" is Displayed on the Screen and you Cannot Select Photos
Cannot Pinch in or Pinch out
Cannot Close the Control Panel
Cannot Close the Scanner Unit
The Document Cover Came Off
Cannot Save Data to a Memory Device
Operation Sounds Are Loud
The Root Certificate Needs to be Updated
Cannot Perform Manual 2-sided Printing (Windows)
The Print Settings Menu is Not Displayed (Mac OS)
Cannot Solve Problem
Cannot Solve Printing or Copying Problems