Epson
 

    XP-970 Series

    User's Guide

    > Solving Problems > The Printer Does Not Work as Expected

    The Printer Does Not Work as Expected

    • The Printer Does Not Turn On or Off

      • Power Does Not Turn On

      • The Printer Does Not Turn On Automatically

      • Power Does Not Turn Off

      • Power Turns Off Automatically

    • Paper Does Not Feed Properly

      • No Paper Feeds

      • Paper Feeds at a Slant

      • Several Sheets of Paper are Fed at a Time

      • Paper is Ejected from the Rear Paper Feed Slot Without Being Printed

      • CD/DVD Tray is Ejected when You Try to Load It

    • Cannot Print

      • Cannot Print from Windows

      • Cannot Print from Mac OS

      • Cannot Print from Smart Device

    • Cannot Start Scanning

      • Cannot Start Scanning from Windows

      • Cannot Start Scanning from Mac OS

      • Cannot Start Scanning from Smart Device

    • Cannot Operate the Printer as Expected

      • The Printer is Slow

      • LCD Screen Gets Dark

      • "!" is Displayed on the Screen and you Cannot Select Photos

      • Cannot Pinch in or Pinch out

      • Cannot Save Data to a Memory Device

      • Operation Sounds Are Loud

      • The Root Certificate Needs to be Updated

      • Cannot Cancel Printing from a Computer Running Mac OS X v10.6.8

    Print Selected Pages

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