> Solving Problems > Printing, Copying, and Scanning Quality is Poor > Copy Quality is Poor > An Image of the Reverse Side of the Original Appears in the Copied Image

An Image of the Reverse Side of the Original Appears in the Copied Image

The following causes can be considered.

When scanning thin originals, images on the back may be scanned at the same time.

Solutions

Place the original on the scanner glass and then place a piece of black paper over it.

The copy density setting is too high.

Solutions

Lower the copy density setting.

XP-970 Series