Check the error displayed on the control panel and follow the instructions to remove the jammed paper, including any torn pieces. Next, clear the error.
The LCD screen displays animated instructions that show you how to remove jammed paper.
Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it could cause an injury. To avoid injury, be careful not to touch any protruding parts.
Remove the jammed paper carefully. Removing the paper with too much force may cause damage to the printer.