XP-980 Series

User's Guide

> Solving Problems > Paper Gets Jammed > Removing Jammed Paper

Removing Jammed Paper

Caution:

  • Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured.

  • Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it could cause an injury. To avoid injury, be careful not to touch any protruding parts.

  1. Remove the rear cover.

  2. Remove the jammed paper.

  3. Remove the jammed paper from the rear cover.

  4. Open the rear cover.

  5. Remove the jammed paper.

  6. Close the rear cover, and then reinsert it into in the printer.

  7. Open the scanner unit with the document cover closed.

  8. Remove the jammed paper.

    Important:

    Do not touch the white flat cable or translucent film inside the printer. Doing so may cause a malfunction.

  9. Close the scanner unit.

  10. Close the output tray.

  11. Pull out the paper cassettes.

  12. Remove the jammed paper.

  13. Align the edges of the paper and slide the edge guides to the edges of the paper.

  14. Insert the paper cassettes in the printer.