AM-C6000 Series/AM-C5000 Series/AM-C4000 Series

User's Guide

> Introduction of Advanced Features > IP Fax > Making IP Fax Features Available > Settings for Using IP Fax > Set the Printer Individually Using Web Config > Settings for IP Fax when Using VoIP Gateway > Priority Settings for VoIP Gateway

Priority Settings for VoIP Gateway

After registering a VoIP gateway for sending and receiving IP faxes, you need to set the sending conditions and the priority for the VoIP gateway.

  • Sending conditions:

    Set the initial destination fax numbers (for G3 fax-compatible devices). If there is a VoIP gateway with sending conditions that match the initial destination fax numbers specified at the time of sending, the fax is sent through that VoIP gateway.

  • Priority:

    Determines which VoIP gateway to use based on the sending conditions in order of the priorities you set.

For example, if you have made the following settings for three VoIP gateways.

Priority

Sending Conditions

Access Point VoIP gateway

1

011

VoIP gateway A

2

012

VoIP gateway B

3

013

VoIP gateway A

4

01

VoIP gateway C

In this case, fax numbers starting with "011" and "013" are sent through VoIP gateway A, and fax numbers starting with "012" are sent through VoIP gateway B. Whereas fax numbers that start with "014” through "019" are sent through VoIP gateway C because they match sending condition "01" for priority 4.

Important:

  • Even if you have registered only one VoIP gateway, make sure you set the sending conditions and priorities in VoIP Gateway Priority Settings,

  • If the destination fax number does not match any of the sending conditions set in VoIP Gateway Priority Settings, the fax cannot not be sent.