Top > All LED flashing/glowing patterns
All LED flashing/glowing patterns
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Mark
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Status of LED
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Off |
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On |
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Flashing |
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Flashing |
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Flashing |
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LED either on, off or flashing |
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Printer operating status
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Power
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Error
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Paper
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Slip
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Status
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Solution and Reference
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Roll paper near end |
The roll paper will run out soon. Prepare a new roll paper. |
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The printer is waiting for user operation. Press the Feed button or close the roll paper cover to continue the process. |
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TM-Intelligent function warning |
A connection cannot be established with the server. Check the network-related issues such as cable connections or server operation status. |
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Powering off |
The printer is shutting down. Wait until the Power LED turns off. |
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Power OFF standby |
The printer is ready for the power to be turned off with your system. Use the power switch to turn off the power. |
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Bluetooth searchable (1 minute) |
The printer can be found by other Bluetooth-enabled devices for 1 minute after the status sheet has been printed. Search for the printer from the Bluetooth-enabled device and pair the devices during the time that the Power LED flashes. |
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Overwriting firmware |
The printer firmware overwrite process is in progress. Wait until the printer restarts.  CAUTION:Do not turn off the power while the firmware overwrite process is in progress. |
Errors that recover automatically
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Power
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Error
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Paper
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Slip
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Status
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Solution and Reference
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1
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2
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3
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The printer temporarily stops operating because the print head or motor driver has overheated. Wait until the printer resumes operation. |
Recoverable errors
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Power
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Error
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Paper
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Slip
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Status
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Solution and Reference
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1
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2
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3
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Autocutter error |
Open the roll paper cover and check for any foreign objects. Then clear the error from your system. |
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Roll paper cover open error (during printing) |
Properly set the roll paper and then close the roll paper cover. Then clear the error from your system. |
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Paper jam |
Open the front cover and front carriage unit and then check for paper and any foreign objects. |
Unrecoverable errors
If the error reoccurs after turning the printer off and on again, contact qualified service personnel for advice.
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Power
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Error
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Paper
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Slip
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Status
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Error description
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1
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2
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3
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R/W error in memory |
Detected an error during memory R/W. |
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High voltage error |
Detected abnormal voltage (high) in the power source. |
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Low voltage error |
Detected abnormal voltage (low) in the power source. |
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CPU execution error |
The CPU executes an incorrect address. |
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Internal circuit connection error |
Detected an error in the internal circuit connection. |
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Communication unit error |
Detected an error in wireless communication or the wireless unit, or detected that a non-specified device was connected to the USB connector (Type-A) when the power was turned on. |
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Mechanical operation error |
Could not detect the position of the platen roller opening/closing mechanism. |
Top > All LED flashing/glowing patterns
All LED flashing/glowing patterns
|
Mark
|
Status of LED
|
|
|
|
Off |
|
|
|
On |
|
|
|
Flashing |
|
|
|
Flashing |
|
|
|
Flashing |
|
|
— |
LED either on, off or flashing |
|
Printer operating status
|
Power
|
Error
|
Paper
|
Slip
|
Status
|
Solution and Reference
|
||
|
1
|
2
|
3
|
|||||
|
|
|
|
|
|
|
Roll paper near end |
The roll paper will run out soon. Prepare a new roll paper. |
|
|
— |
— |
— |
|
— |
|
The printer is waiting for user operation. Press the Feed button or close the roll paper cover to continue the process. |
|
|
|
|
|
— |
— |
TM-Intelligent function warning |
A connection cannot be established with the server. Check the network-related issues such as cable connections or server operation status. |
|
|
|
|
|
|
|
Powering off |
The printer is shutting down. Wait until the Power LED turns off. |
|
|
|
|
|
|
|
Power OFF standby |
The printer is ready for the power to be turned off with your system. Use the power switch to turn off the power. |
|
|
|
|
|
— |
|
Bluetooth searchable (1 minute) |
The printer can be found by other Bluetooth-enabled devices for 1 minute after the status sheet has been printed. Search for the printer from the Bluetooth-enabled device and pair the devices during the time that the Power LED flashes. |
|
|
|
|
|
|
|
Overwriting firmware |
The printer firmware overwrite process is in progress. Wait until the printer restarts. CAUTION:Do not turn off the power while the firmware overwrite process is in progress. |
Errors that recover automatically
|
Power
|
Error
|
Paper
|
Slip
|
Status
|
Solution and Reference
|
||
|
1
|
2
|
3
|
|||||
|
|
|
|
|
— |
— |
|
The printer temporarily stops operating because the print head or motor driver has overheated. Wait until the printer resumes operation. |
Recoverable errors
|
Power
|
Error
|
Paper
|
Slip
|
Status
|
Solution and Reference
|
||
|
1
|
2
|
3
|
|||||
|
|
|
|
|
— |
— |
Autocutter error |
Open the roll paper cover and check for any foreign objects. Then clear the error from your system. |
|
|
|
|
|
— |
— |
Roll paper cover open error (during printing) |
Properly set the roll paper and then close the roll paper cover. Then clear the error from your system. |
|
|
|
|
|
— |
— |
Paper jam |
Open the front cover and front carriage unit and then check for paper and any foreign objects. |
Unrecoverable errors
If the error reoccurs after turning the printer off and on again, contact qualified service personnel for advice.
|
Power
|
Error
|
Paper
|
Slip
|
Status
|
Error description
|
||
|
1
|
2
|
3
|
|||||
|
|
|
|
|
|
|
R/W error in memory |
Detected an error during memory R/W. |
|
|
|
|
|
|
|
High voltage error |
Detected abnormal voltage (high) in the power source. |
|
|
|
|
|
|
|
Low voltage error |
Detected abnormal voltage (low) in the power source. |
|
|
|
|
|
|
|
CPU execution error |
The CPU executes an incorrect address. |
|
|
|
|
|
|
|
Internal circuit connection error |
Detected an error in the internal circuit connection. |
|
|
|
|
|
|
|
Communication unit error |
Detected an error in wireless communication or the wireless unit, or detected that a non-specified device was connected to the USB connector (Type-A) when the power was turned on. |
|
|
|
|
|
|
|
Mechanical operation error |
Could not detect the position of the platen roller opening/closing mechanism. |