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Epson

TM-m50II

User's Manual

Epson

TM-m50II

User's Manual

Troubleshoot
Troubleshooting

Before Using the Printer

Important Safety InformationManuals for This ProductProduct Information PageChecking Items Included with the Printer

Part Names

BodyPanel LEDConnectors

Setup

Checking/Changing the Installation DirectionChanging the Paper WidthConnecting CablesRouting Cables in Various DirectionsConnecting Smart Devices

Basic Operations

Turning the Power On/OffRemoving the Printer CoversAttaching the Printer CoversInstalling or Replacing the Roll Paper

Cleaning

Cleaning the Printer CaseCleaning the Thermal Head and the Platen Roller

Troubleshooting

About the QR Code Label on the PrinterMeanings of LED IndicationsPrintout is FaintCannot PrintWhen the Roll Paper Jams

Product Specifications

SpecificationsChecking the Product Name and Model Number

Appendix

Restriction of UseCAUTIONSTrademarks

Top > Product Specifications > Specifications

Specifications

Printing method

Thermal line printing

Roll paper

Width

79.5 +/- 0.5 mm (3.13 +/- 0.02 inches)

57.5 +/- 0.5 mm (2.26 +/- 0.02 inches)

Diameter

83 mm (3.27 inches) maximum

Outer diameter of the roll paper core

18 mm (0.71 inches)

Interface

USB-A

Supplies up to 0.5 A, USB 2.0 High-Speed

USB-B

USB 2.0 Full-Speed

Ethernet

10BASE-T/100BASE-TX

Wireless LAN*

Use the optional wireless LAN unit

Serial

RS-232C

Drawer kick

Equipped with one port

* There may be restrictions depending on the country or region where the product is used. For details, refer to the manual included with the optional wireless LAN unit.

Power supply

Be sure to use a safety standard certified product that meets the following specifications.

Rated output

24 V/2.1 - 10.0 A

Maximum output

Up to 240 VA

Current consumption (at 24 V)

1.8 A

AC power consumption (100 to 230 V/50 to 60Hz)

Operating

Approx. 31.7 W

Standby

Approx. 1.0 W

Average power under our operating conditions. The values vary depending on usage conditions and model.

Temperature

Operating

5 to 45˚C (41 to 113˚F), no condensation

Storage

–20 to 60˚C (-4 to 140˚F), except for paper

Humidity

Operating

10 to 90% RH, no condensation

Storage

10 to 90% RH, except for paper

Altitude

3,000 m or less

Overall dimensions (W x D x H)

When ejecting paper upward

127 x 127 x 130 mm (5.0 x 5.0 x 5.1 inches)

When ejecting paper frontward

127 x 128 x 129 mm (5.0 x 5.0 x 5.1 inches)

Weight

Approx. 1.3 kg {2.8 lb} (excluding paper weight)

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Troubleshoot
Troubleshooting

Before Using the Printer

Important Safety InformationManuals for This ProductProduct Information PageChecking Items Included with the Printer

Part Names

BodyPanel LEDConnectors

Setup

Checking/Changing the Installation DirectionChanging the Paper WidthConnecting CablesRouting Cables in Various DirectionsConnecting Smart Devices

Basic Operations

Turning the Power On/OffRemoving the Printer CoversAttaching the Printer CoversInstalling or Replacing the Roll Paper

Cleaning

Cleaning the Printer CaseCleaning the Thermal Head and the Platen Roller

Troubleshooting

About the QR Code Label on the PrinterMeanings of LED IndicationsPrintout is FaintCannot PrintWhen the Roll Paper Jams

Product Specifications

SpecificationsChecking the Product Name and Model Number

Appendix

Restriction of UseCAUTIONSTrademarks

Top > Product Specifications > Specifications

Specifications

Printing method

Thermal line printing

Roll paper

Width

79.5 +/- 0.5 mm (3.13 +/- 0.02 inches)

57.5 +/- 0.5 mm (2.26 +/- 0.02 inches)

Diameter

83 mm (3.27 inches) maximum

Outer diameter of the roll paper core

18 mm (0.71 inches)

Interface

USB-A

Supplies up to 0.5 A, USB 2.0 High-Speed

USB-B

USB 2.0 Full-Speed

Ethernet

10BASE-T/100BASE-TX

Wireless LAN*

Use the optional wireless LAN unit

Serial

RS-232C

Drawer kick

Equipped with one port

* There may be restrictions depending on the country or region where the product is used. For details, refer to the manual included with the optional wireless LAN unit.

Power supply

Be sure to use a safety standard certified product that meets the following specifications.

Rated output

24 V/2.1 - 10.0 A

Maximum output

Up to 240 VA

Current consumption (at 24 V)

1.8 A

AC power consumption (100 to 230 V/50 to 60Hz)

Operating

Approx. 31.7 W

Standby

Approx. 1.0 W

Average power under our operating conditions. The values vary depending on usage conditions and model.

Temperature

Operating

5 to 45˚C (41 to 113˚F), no condensation

Storage

–20 to 60˚C (-4 to 140˚F), except for paper

Humidity

Operating

10 to 90% RH, no condensation

Storage

10 to 90% RH, except for paper

Altitude

3,000 m or less

Overall dimensions (W x D x H)

When ejecting paper upward

127 x 127 x 130 mm (5.0 x 5.0 x 5.1 inches)

When ejecting paper frontward

127 x 128 x 129 mm (5.0 x 5.0 x 5.1 inches)

Weight

Approx. 1.3 kg {2.8 lb} (excluding paper weight)

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©Seiko Epson Corporation 2023 (M00152600 EN)

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