> Solving Problems > Paper Feeding Problems > Removing Jammed Originals from the Scanner

Removing Jammed Originals from the Scanner

If an original has jammed inside the scanner, follow these steps to remove it.

Note:

Epson Smart Panel does not support scanning for long paper (393.8 mm (15.5 in.) or more).

  1. Remove all originals remaining in the input tray.

  2. Pull the lever and open the scanner cover.

  3. Carefully remove any originals remaining inside the scanner.

  4. If you cannot pull originals straight up, carefully pull out any jammed originals from the output tray in the direction of the arrow.

    Important:

    Make sure there is no paper inside the scanner.

  5. Close the scanner cover.