> Solving Problems > Paper Feeding Problems > Paper Protection Does not Work Correctly

Paper Protection Does not Work Correctly

Depending on the original and the level you set, this feature may not work correctly.

  • Select Off to disable the feature when scanning plastic cards or thick paper.

  • When misdetection occurs frequently, lower the level of this feature.

  • If your original is damaged, check that this feature is enabled. If it is already enabled, increase the level of protection for the feature.