The following types of originals may not be successfully scanned.
Originals with specially treated surfaces such as glossy paper, thermal paper, or coated paper.
Originals with a large uneven surface such as letter head paper.
Originals that have just been printed
Originals with fold lines
Perforated originals
Original with labels or stickers
Carbon paper and carbon-less paper
Curled originals
Originals with wrinkles or tears
Carbon-less paper contains chemical substances that may damage the rollers inside the scanner. If you scan carbon-less paper, clean the pickup roller and the separation roller regularly. Also, scanning carbon-less paper may shorten the life cycle of the rollers faster than scanning plain paper.
Wrinkled originals may scan better if you smooth out the wrinkles before scanning.
To scan delicate originals or originals that are easily wrinkled, use a Carrier Sheet (sold separately).
To scan originals that are incorrectly detected as double feeds, set the Detect Double Feed (Double Feed Detection Skip Function) to Off on the control panel before you resume scanning, or select Off in Detect Double Feed on the Main Settings tab in the Epson Scan 2 window.
When you are using Epson ScanSmart, you can open the Epson Scan 2 screen by clicking the Settings button > Scanner Settings tab > Scan Settings.
Labels or stickers must be firmly stuck to the originals with no glue protruding. When scanning an original with labels or stickers that look like they might come off easily, use a carrier sheet and scan the original with the scanner in the straight path position.
Try to flatten the curled originals before scanning.
For originals with folds, flatten the original so that the height of the fold is 5 mm (0.2 inches) or less before loading it.