Check the following items, and then try the solutions according to the problems.
Solutions
Place the printer on a flat surface and operate in the recommended environmental conditions.
Environmental Specifications
Use paper supported by this printer.
Available Paper and Capacities
Unavailable Paper Types
Follow paper handling precautions.
Paper Handling Precautions
Do not load more than the maximum number of sheets specified for the paper.
If the paper you have been using until now does not feed properly, paper dust may be stuck to the roller. Clean the roller.
If paper does not feed even after cleaning the roller, replace the roller.
Cleaning the Paper Path for Paper Feeding Problems
It is Time to Replace the Pickup Rollers