The Position, Size, or Margins of the Copies are Incorrect

Load paper in the correct direction, and slide the edge guides against the edges of the paper.

• Make sure the original is placed correctly against the alignment marks.

• If the edge of the scanned image is missing, move the original slightly away from the edge of the scanner glass.

When placing the originals on the scanner glass, remove any dust or dirt from the originals, and clean the scanner glass. If there is dust or stains on the glass, the copy area may extend to include the dust or stains, resulting in the wrong copying position or small images.

Make sure the paper size in the printer settings matches the actual paper size.

For users in Latin America: The default paper size for copies is either A4 (8.3×11.7 inches [210×297 mm]) or Letter (8.5×11 inches [216×279 mm]), depending on your region.

• To change the default paper size to A4, make sure the product is turned off, then hold down the button and press the button to turn the product on. When the product turns on, release both buttons.

• To change the default paper size to Letter, make sure the product is turned off, then hold down the button and press the button to turn the product on. When the product turns on, release both buttons.