Printing, Copying, and Scanning Quality is Poor

Print Quality is Poor

• Banding or Unexpected Colors Appear, or Colors Are Missing

• Print Quality is Poor with Black Ink

• Colored Banding Appears at Intervals of Approximately 2.5 cm (1.0 in.)

• Blurry Prints, Vertical Banding, or Misalignment

• The Printout Comes Out as a Blank Sheet

• Printed at an Angle

• Paper Is Smeared or Scuffed

• Printed Photos are Sticky

• Images or Photos Contain Unexpected Colors

• Colors in the Printout Differ from Those on the Display

• Cannot Print Without Margins

• The Edges of the Image are Cropped During Borderless Printing

• The Position, Size, or Margins of the Printout Are Incorrect

• Printed Characters Are Incorrect or Garbled

• The Printed Image Is Inverted

• Mosaic-Like Patterns Appear in the Printout

Copy Quality is Poor

• Banding or Unexpected Colors Appear, or Colors Are Missing

• Colored Banding Appears at Intervals of Approximately 2.5 cm (1.0 in.)

• Blurry Copies, Vertical Banding, or Misalignment

• The Printout Comes Out as a Blank Sheet

• Paper Is Smeared or Scuffed

• The Position, Size, or Margins of the Copies are Incorrect

• Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image

• Moiré (Cross-Hatch) Patterns Appear in the Copied Image

• An Image of the Reverse Side of the Original Appears in the Copied Image

Scanned Image Problems

• Uneven Colors, Dirt, or Spots Appear in the Scanned Image

• An Image of the Reverse Side of the Original Appears in the Scanned Image

• Cannot Scan the Correct Area

• Cannot Solve Problems in the Scanned Image