Epson
 

    WF-2960 Series

    User's Guide

    > Solving Problems

    Solving Problems

    • Cannot Print, Scan, or Fax

      • Problem Solving

      • The Application or Printer Driver do not Work Properly

      • The Printer Cannot Connect to the Network

      • Cannot Send or Receive Faxes

      • Paper Does Not Feed Properly

    • Printing, Copying, Scanning, and Faxing Quality is Poor

      • Print Quality is Poor

      • Copy Quality is Poor

      • Scanned Image Problems

      • The Quality of the Sent Fax is Poor

      • Received Fax Quality is Poor

    • Cannot Select Paper Type or Paper Source in Printer Driver

    • A Message is Displayed on the LCD Screen

    • Paper Gets Jammed

      • Removing Jammed Paper

      • Removing Jammed Paper from the ADF

      • Preventing Paper Jams

    • It is Time to Replace the Ink Cartridges

      • Ink Cartridge Handling Precautions

      • Replacing Ink Cartridges

      • Continue Printing Temporarily without Replacing Ink Cartridges

    • It is Time to Replace the Maintenance Box

      • Maintenance Box Handling Precautions

      • Replacing a Maintenance Box

    • Cannot Operate the Printer as Expected

      • The Printer Does Not Turn On or Off

      • Operations are Slow

      • LCD Screen Gets Dark

      • Operation Sounds Are Loud

      • The Date and Time Are Incorrect

      • The Root Certificate Needs to be Updated

      • Cannot Perform Manual 2-sided Printing (Windows)

      • The Print Settings Menu is Not Displayed (Mac OS)

      • Cannot Make Calls on the Connected Telephone

      • Sender's Fax Number Not Displayed

      • Sender's Fax Number Displayed on Received Faxes is Wrong

      • Answering Machine Cannot Answer Voice Calls

      • A Lot of Junk Faxes Have Been Received

    • Cannot Solve Problem

      • Cannot Solve Printing or Copying Problems

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