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Contents
Guide to This Manual
Back
Guide to This Manual
Introduction to the Manuals
Guide to Web Movie Manuals
About This Manual
Back
About This Manual
Marks and Symbols
Notes on Screenshots and Illustrations
Operating System References
Trademarks
Copyright
Important Instructions
Back
Important Instructions
Safety Instructions
Printer Advisories and Warnings
Back
Printer Advisories and Warnings
Advisories and Warnings for Setting Up the Printer
Advisories and Warnings for Using the Printer
Advisories and Warnings for Using the LCD Screen
Advisories and Warnings for Connecting to the Internet
Advisories and Warnings for Using the Printer with a Wireless Connection
Notes on the Administrator Password
Back
Notes on the Administrator Password
Default Value of the Administrator Password
Changing the Administrator Password
Operations that Require You to Enter the Administrator Password
Initializing the Administrator Password
Advisories and Warnings for Transporting or Storing the Printer
Protecting Your Personal Information
Part Names and Functions
Back
Part Names and Functions
Front
Inside
Rear
Guide to the Control Panel
Back
Guide to the Control Panel
Control Panel
Home Screen Configuration
Back
Home Screen Configuration
Guide to the Network Icon
Menu Screen Configuration
Entering Characters
Preparing the Printer and Making Initial Settings
Back
Preparing the Printer and Making Initial Settings
Summary of Preparing the printer and Making Initial Settings
Back
Summary of Preparing the printer and Making Initial Settings
Preparing the Printer
Protecting the Printer from Unauthorized Setting Changes
Configuring a Network Connection
Summary of the Necessary Preparations for Each Feature
Making Printer Settings
Back
Making Printer Settings
Setting from the Printer's Control Panel
Setting Using Web Config from a Computer
Setting Using Epson Device Admin from a Computer (Windows Only)
Installing the Optional Paper Cassette Units
Mounting an Authentication Device
Back
Mounting an Authentication Device
Connecting the Authentication Device
Confirming the Connection Status of the Authentication Device
Confirming the Authentication Card is Recognized
Troubleshooting the Authentication Device
Back
Troubleshooting the Authentication Device
Cannot Read the Authentication Card
Creating a Network Connection and Making Settings
Back
Creating a Network Connection and Making Settings
Changing the Administrator Password
Back
Changing the Administrator Password
Changing the Administrator Password from the Control Panel
Changing the Administrator Password from the Computer
Protecting Settings Using Panel Lock
Back
Protecting Settings Using Panel Lock
Enabling the Lock Setting from the Control Panel
Enabling the Lock Setting from a Computer
Connecting the Printer to the Network
Back
Connecting the Printer to the Network
Before Making Network Connection
Back
Before Making Network Connection
Gathering Information on the Connection Setting
IP Address Assignment
DNS Server and Proxy Server
Connecting to the Network from the Control Panel
Back
Connecting to the Network from the Control Panel
Assigning the IP Address
Back
Assigning the IP Address
Setting the Proxy Server
Connecting to Ethernet
Connecting to the Wireless LAN (Wi-Fi)
Back
Connecting to the Wireless LAN (Wi-Fi)
Note when Using a Wi-Fi 5 GHz Connection
Making Wi-Fi Settings by Entering the SSID and Password
Making Wi-Fi Settings by Push Button Setup (WPS)
Making Wi-Fi Settings by PIN Code Setup (WPS)
Troubleshooting Network Connections
Back
Troubleshooting Network Connections
Printing a Network Connection Report
Cannot Connect to the Network
Back
Cannot Connect to the Network
The IP address is incorrectly assigned.
The printer has been connected by Ethernet using devices that support IEEE802.3az (Energy Efficient Ethernet).
Something is wrong with the network devices for Wi-Fi connection.
Devices cannot receive signals from the wireless router because they are too far apart.
When changing the wireless router, the settings do not match the new router.
The SSIDs connected from the computer or smart device and computer are different.
A privacy separator on the wireless router is available.
Messages and Solutions on the Network Connection Report
Back
Messages and Solutions on the Network Connection Report
E-1
E-2, E-3, E-7
E-5
E-6
E-8
E-9
E-10
E-11
E-12
E-13
Message on the Network Environment
Preparing and Setting Up the Printer According to Use
Back
Preparing and Setting Up the Printer According to Use
Setting Available Optional Items
Back
Setting Available Optional Items
Setting Available Optional Items - Windows
Setting Available Optional Items - Windows PostScript
Setting Available Optional Items - Mac OS
Setting Available Optional Items - Mac OSPostScript
Preparing to Send an E-mail
Back
Preparing to Send an E-mail
Configuring a Mail Server
Back
Configuring a Mail Server
Mail Server Setting Items
Checking a Mail Server Connection
Back
Checking a Mail Server Connection
Mail Server Connection Test References
Initial Settings for Printing
Back
Initial Settings for Printing
Using the Print Functions
Back
Using the Print Functions
Printer Connection Types
Back
Printer Connection Types
Peer to Peer Connection Settings
Server / Client Connection Settings
Print Settings for Peer to Peer Connection
Print Settings for Server / Client Connection
Back
Print Settings for Server / Client Connection
Setting Up the Network Ports
Back
Setting Up the Network Ports
Checking the Port Configuration - Windows
Sharing the Printer (Windows only)
Installing Additional Drivers (Windows only)
Using the Shared Printer – Windows
Setting the Paper Source
Setting the Interface
Setting Errors
Setting Universal Print
Back
Setting Universal Print
Basic
PDL Print Configuration
Setting Up Universal Print (Microsoft)
Setting Up AirPrint
Problems when Making Settings
Back
Problems when Making Settings
Hints to Solving Problems
Cannot Access Web Config
Loading Paper
Back
Loading Paper
Paper Handling Precautions
Paper Size and Type Settings
Back
Paper Size and Type Settings
List of Paper Type
Loading Paper
Loading Various Paper
Back
Loading Various Paper
Loading Pre-punched Paper
Loading Long Papers
Printing
Back
Printing
Printing Documents
Back
Printing Documents
Printing from a Computer - Windows
Back
Printing from a Computer - Windows
Printing Using Easy Settings
Back
Printing Using Easy Settings
Menu Options for the Printer Driver
Back
Menu Options for the Printer Driver
Main Tab
More Options Tab
Maintenance Tab
Adding Printing Presets for Easy Printing
Printing on 2-Sides
Printing a Booklet
Printing Several Pages on One Sheet
Printing to Fit the Paper Size
Printing a Reduced or Enlarged Document at any Magnification
Printing One Image on Multiple Sheets for Enlargement (Creating a Poster)
Back
Printing One Image on Multiple Sheets for Enlargement (Creating a Poster)
Making Posters Using Overlapping Alignment Marks
Printing with a Header and Footer
Printing an Anti-Copy Pattern
Printing Password-Protected Job
Printing Multiple Files Together
Printing Using the Color Universal Print Feature
Adjusting the Print Color
Printing to Emphasize Thin Lines
Printing Clear Bar Codes
Printing a Document Using the PostScript Printer Driver (Windows)
Back
Printing a Document Using the PostScript Printer Driver (Windows)
Menu Options for the PostScript Printer Driver
Back
Menu Options for the PostScript Printer Driver
Paper/Quality Tab
Layout Tab
Extended Settings Tab
Advanced Options
Printing from a Computer - Mac OS
Back
Printing from a Computer - Mac OS
Printing Using Easy Settings
Back
Printing Using Easy Settings
Menu Options for the Printer Driver
Back
Menu Options for the Printer Driver
Menu Options for Layout
Menu Options for Color Matching
Menu Options for Paper Handling
Menu Options for Cover Page
Menu Options for Print Settings
Menu Options for Color Options
Menu Options for Two-sided Printing Settings
Adding Printing Presets for Easy Printing
Printing on 2-Sides
Printing Several Pages on One Sheet
Printing to Fit the Paper Size
Printing a Reduced or Enlarged Document at any Magnification
Adjusting the Print Color
Printing from the PostScript Printer Driver on Mac OS
Back
Printing from the PostScript Printer Driver on Mac OS
Menu Options for the PostScript Printer Driver
Back
Menu Options for the PostScript Printer Driver
Menu Options for Layout
Menu Options for Color Matching
Menu Options for Paper Handling
Menu Options for Paper Feed
Menu Options for Cover Page
Menu Options for Job Settings
Back
Menu Options for Job Settings
Confidential Job:
Menu Options for Printer Features
Printing Documents from Smart Devices
Back
Printing Documents from Smart Devices
Printing Using Epson Smart Panel
Printing Documents Using AirPrint
Printing Using Epson Print Enabler
Printing Using Mopria Print Service
Printing on Envelopes
Back
Printing on Envelopes
Printing on Envelopes from a Computer (Windows)
Printing on Envelopes from a Computer (Mac OS)
Printing Web Pages
Back
Printing Web Pages
Printing Web Pages from Smart Devices
Printing Using a Cloud Service
Maintaining the Printer
Back
Maintaining the Printer
Checking the Status of Consumables
Improving Print Quality
Back
Improving Print Quality
Adjusting the Print Quality
Checking and Cleaning the Print Head
Preventing nozzle clogging
Aligning the Print Head
Cleaning the Paper Path for Ink Smears
Cleaning the Translucent Film
Cleaning the Printer
In These Situations
Back
In These Situations
When the Software Disk is not Available
When Replacing a Computer
Installing or Uninstalling Applications Separately
Back
Installing or Uninstalling Applications Separately
Installing the Applications Separately
Back
Installing the Applications Separately
Checking if a genuine Epson printer driver is installed - Windows
Checking if a genuine Epson printer driver is installed - Mac OS
Installing a PostScript Printer Driver
Back
Installing a PostScript Printer Driver
Installing a PostScript Printer Driver - Windows
Installing a PostScript Printer Driver - Mac OS
Adding a Genuine Epson Printer (for Mac OS Only)
Uninstalling Applications
Back
Uninstalling Applications
Uninstalling Applications - Windows
Uninstalling Applications - Mac OS
Making Settings for Connecting to the Computer
Checking the Printer's Network Connection Status (Network Connection Report)
Connecting a Smart Device and Printer Directly (Wi-Fi Direct)
Back
Connecting a Smart Device and Printer Directly (Wi-Fi Direct)
About Wi-Fi Direct
Connecting to Devices using Wi-Fi Direct
Disconnecting Wi-Fi Direct (Simple AP) Connection
Changing the Wi-Fi Direct (Simple AP) Settings Such as the SSID
Changing the Connection from Wi-Fi to USB
Transporting and Storing the Printer
Solving Problems
Back
Solving Problems
Problem Solving
Back
Problem Solving
Check the printer's error status.
Check the printer connection.
Check the printer settings.
Cannot Print
Back
Cannot Print
The Application or Printer Driver do not Work Properly
Back
The Application or Printer Driver do not Work Properly
Cannot Print Even Though a Connection has been Established (Windows)
Printer Does Not Print While Using PostScript Printer Driver (Windows)
Cannot Print Even Though a Connection has been Established (Mac OS)
Printer Does Not Print While Using PostScript Printer Driver (Mac OS)
Cannot Print Even Though a Connection has been Established (iOS)
The Printer Cannot Connect by USB
Paper Does Not Feed or Eject Correctly
Back
Paper Does Not Feed or Eject Correctly
Points to Check
Paper Feeds at a Slant
Several Sheets of Paper are Fed at a Time
Paper Out Error Occurs
Paper Does Not Feed from the Paper Cassette Units
Print Quality is Poor
Back
Print Quality is Poor
Color Missing, Banding, or Unexpected Colors Appear in Printout
Colored Banding Appears at Intervals of Approximately 3.3 cm
Blurry Prints, Vertical Banding, or Misalignment
Printout Comes Out as a Blank Sheet
Paper Is Smeared or Scuffed
Printed Photos are Sticky
Images or Photos are Printed in Unexpected Colors
The Position, Size, or Margins of the Printout Are Incorrect
Printed Characters Are Incorrect or Garbled
The Printed Image Is Inverted
Mosaic-Like Patterns in the Prints
Printer Does Not Print Correctly While Using PostScript Printer Driver
Print Quality Is Poor While Using PostScript Printer Driver
A Message is Displayed on the LCD Screen
Paper Gets Jammed
Back
Paper Gets Jammed
Preventing Paper Jams
It is Time to Replace Ink Supply Units
Back
It is Time to Replace Ink Supply Units
Ink Supply Unit Handling Precautions
Replacing Ink Supply Units
Temporarily Printing with Black Ink
Back
Temporarily Printing with Black Ink
Temporarily Printing with Black Ink - Control Panel
Continue Printing Temporarily with Only Black Ink (Windows)
Continue Printing Temporarily with Only Black Ink (Mac OS)
Conserving Black Ink when the Black Ink Is Low (for Windows Only)
It is Time to Replace the Maintenance Box
Back
It is Time to Replace the Maintenance Box
Maintenance Box Handling Precautions
Replacing a Maintenance Box
It is Time to Replace the Pickup Rollers
Back
It is Time to Replace the Pickup Rollers
Replacing Pickup Rollers for the Paper Cassette Unit
Replacing Pickup Rollers for the Optional Paper Cassette Units
Cannot Operate the Printer as Expected
Back
Cannot Operate the Printer as Expected
The Printer Does Not Turn On or Off
Back
The Printer Does Not Turn On or Off
Power Does Not Turn On
Power Does Not Turn Off
Power Turns Off Automatically
Operations are Slow
Back
Operations are Slow
Printing Is Too Slow
Printing Is Too Slow While Using PostScript Printer Driver
LCD Screen Gets Dark
Operation Sounds Are Loud
The Date and Time Are Incorrect
The Root Certificate Needs to be Updated
Cannot Perform Manual 2-sided Printing (Windows)
The Print Settings Menu is Not Displayed (Mac OS)
Forgot Your Password
Back
Forgot Your Password
You need help from service personnel.
Cannot Solve Problem
Back
Cannot Solve Problem
Cannot Solve Printing Problems
Product Information
Back
Product Information
Paper Information
Back
Paper Information
Available Paper and Capacities
Back
Available Paper and Capacities
Genuine Epson Paper
Commercially Available Paper
Paper for 2-Sided Printing
Back
Paper for 2-Sided Printing
Genuine Epson Paper
Commercially Available Paper
Unavailable Paper Types
Consumable Products Information
Back
Consumable Products Information
Ink Supply Unit Codes
Maintenance Box Code
Pickup Rollers Code
Information on Optional Items
Back
Information on Optional Items
Optional Paper Cassette Unit Code
Software Information
Back
Software Information
Application for Printing from a Computer (Windows Printer Driver)
Application for Printing from a Computer (Mac OS Printer Driver)
Back
Application for Printing from a Computer (Mac OS Printer Driver)
Guide to Mac OS Printer Driver
Application that can print PostScript Fonts (Windows PostScript Printer Driver)
Application that can print PostScript Fonts (Mac OS PostScript Printer Driver)
Application that can print PCL Language (PCL Printer Driver)
Application for Configuring Printer Operations (Web Config)
Back
Application for Configuring Printer Operations (Web Config)
Running Web Config on a Web Browser
Application for Updating Software and Firmware (Epson Software Updater)
Software for Managing Devices on the Network (Epson Device Admin)
Epson Authentication System (Epson Print Admin)
Settings Menu List
Back
Settings Menu List
General Settings
Back
General Settings
Basic Settings
Printer Settings
Network Settings
Web Service Settings
System Administration
Print Counter
Supply Status
Maintenance
Language
Printer Status/Print
Authentication Device Status
Epson Open Platform Information
Product Specifications
Back
Product Specifications
Printer Specifications
Back
Printer Specifications
Printable Area
Back
Printable Area
Printable Area for Single Sheets
Printable Area for Envelopes
Using Port for the Printer
Interface Specifications
Network Specifications
Back
Network Specifications
Wi-Fi Specifications
Back
Wi-Fi Specifications
Table A
Table B
Ethernet Specifications
Network Functions and IPv4/IPv6
Security Protocol
PostScript Level 3 Compatibility
Supported Third Party Services
Dimensions
Electrical Specifications
Environmental Specifications
Back
Environmental Specifications
Environmental Specifications for Ink Supply Units
Installation Location and Space
System Requirements
Font Specifications
Back
Font Specifications
Available Fonts for PostScript
Available Fonts for PCL (URW)
List of Symbol Sets
Back
List of Symbol Sets
List of Symbol Sets for PCL 5
Regulatory Information
Back
Regulatory Information
Standards and Approvals
Back
Standards and Approvals
Standards and Approvals for U.S. Model
Standards and Approvals for European Model
Standards and Approvals for Australian Model
Standards and Approvals for New Zealand Model
ZICTA Type Approval for Users in Zambia
German Blue Angel
Restrictions on Copying
Administrator Information
Back
Administrator Information
Managing the Printer
Back
Managing the Printer
Checking Information for a Remote Printer
Setting the Control Panel
Controlling the Panel Operation
Back
Controlling the Panel Operation
Target Items of Lock Setting
Managing the Network Connection
Back
Managing the Network Connection
Checking or Configuring Basic Network Settings
Back
Checking or Configuring Basic Network Settings
Network Setting Items
Wi-Fi
Configuring Wired LAN Settings
Configuring Wi-Fi Direct Settings
Configuring Email Notifications When Events Occur
Back
Configuring Email Notifications When Events Occur
Items for Email Notification
Power Saving Settings During Inactivity
Backing Up and Importing Printer Settings
Back
Backing Up and Importing Printer Settings
Export the settings
Import the settings
Updating the Firmware
Back
Updating the Firmware
Updating the Printer's Firmware using the Control Panel
Updating the Printer's Firmware Automatically
Updating Firmware Using Web Config
Updating Firmware without Connecting to the Internet
Synchronizing the Date and Time with Time Server
Clearing Internal Memory Data
Configuring Periodic Cleaning
Controlling the Power Supply to the Printer Using Web Config
Restore Default Settings
Product Security Settings
Back
Product Security Settings
Restricting Available Features
Back
Restricting Available Features
Creating the User Account
Back
Creating the User Account
Editing the User Account
Deleting the User Account
Enabling Access Control
Restricting USB Connections
Encrypting the Password
Using the Audit Log Feature
Restricting File Operations from PDL
Changing the Administrator Password Using Web Config
Enabling Program Verification on Start Up
Network Security Settings
Back
Network Security Settings
Controlling Using Protocols
Back
Controlling Using Protocols
Protocols you can Enable or Disable
Protocol Setting Items
Using a Digital Certificate
Back
Using a Digital Certificate
About Digital Certification
Configuring a CA-signed Certificate
Back
Configuring a CA-signed Certificate
Obtaining a CA-signed Certificate
Back
Obtaining a CA-signed Certificate
CSR Setting Items
Importing a CA-signed Certificate
Back
Importing a CA-signed Certificate
CA-signed Certificate Importing Setting Items
Deleting a CA-signed Certificate
Updating a Self-signed Certificate
Configuring a CA Certificate
Back
Configuring a CA Certificate
Importing a CA Certificate
Deleting a CA Certificate
SSL/TLS Communication with the Printer
Back
SSL/TLS Communication with the Printer
Configuring Basic SSL/TLS Settings
Configuring a Server Certificate for the Printer
Encrypted Communication Using IPsec/IP Filtering
Back
Encrypted Communication Using IPsec/IP Filtering
About IPsec/IP Filtering
Configuring Default Policy
Back
Configuring Default Policy
Default Policy Setting Items
Configuring Group Policy
Back
Configuring Group Policy
Group Policy Setting Items
Combination of Local Address(Printer) and Remote Address(Host) on Group Policy
References of Service Name on Group Policy
Configuration Examples of IPsec/IP Filtering
Configuring a Certificate for IPsec/IP Filtering
Connecting the Printer to an IEEE802.1X Network
Back
Connecting the Printer to an IEEE802.1X Network
Configuring an IEEE802.1X Network
Back
Configuring an IEEE802.1X Network
IEEE802.1X Network Setting Items
Configuring a Certificate for IEEE802.1X
Checking IEEE802.1X Network Status
Network Security Issues
Back
Network Security Issues
Restoring the Security Settings
Back
Restoring the Security Settings
Disabling the Security Function Using the Control Panel
Problems Using Network Security Features
Back
Problems Using Network Security Features
Forgot a Pre–shared Key
Cannot Communicate with IPsec Communication
Cannot Communicate Suddenly
Cannot Create the Secure IPP Printing Port
Cannot Connect After Configuring IPsec/IP Filtering
Cannot Access the Printer after Configuring IEEE802.1X
Problems on Using a Digital Certificate
Back
Problems on Using a Digital Certificate
Cannot Import a CA-signed Certificate
Cannot Update a Self-Signed Certificate
Cannot Create a CSR
Warning Relating to a Digital Certificate Appears
Delete a CA-signed Certificate by Mistake
Using Epson Open Platform
Back
Using Epson Open Platform
Epson Open Platform Overview
Configuring Epson Open Platform
Validating of Epson Open Platform
Epson Remote Services Information
Where to Get Help
Back
Where to Get Help
Technical Support Web Site
Contacting Epson Support
Back
Contacting Epson Support
Before Contacting Epson
Help for Users in Europe
Help for Users in Taiwan
Help for Users in Australia
Help for Users in New Zealand
Help for Users in Singapore
Help for Users in Thailand
Help for Users in Vietnam
Help for Users in Indonesia
Help for Users in Hong Kong
Help for Users in Malaysia
Help for Users in India
Help for Users in the Philippines
WF-C5390 Series
User's Guide
Search
Solving Problems
Guide to This Manual
Important Instructions
Part Names and Functions
Guide to the Control Panel
Preparing the Printer and Making Initial Settings
Loading Paper
Printing
Maintaining the Printer
In These Situations
Solving Problems
Product Information
Administrator Information
Where to Get Help
Introduction to the Manuals
Guide to Web Movie Manuals
About This Manual
Marks and Symbols
Notes on Screenshots and Illustrations
Operating System References
Trademarks
Copyright
Safety Instructions
Printer Advisories and Warnings
Advisories and Warnings for Setting Up the Printer
Advisories and Warnings for Using the Printer
Advisories and Warnings for Using the LCD Screen
Advisories and Warnings for Connecting to the Internet
Advisories and Warnings for Using the Printer with a Wireless Connection
Notes on the Administrator Password
Default Value of the Administrator Password
Changing the Administrator Password
Operations that Require You to Enter the Administrator Password
Initializing the Administrator Password
Advisories and Warnings for Transporting or Storing the Printer
Protecting Your Personal Information
Front
Inside
Rear
Control Panel
Home Screen Configuration
Guide to the Network Icon
Menu Screen Configuration
Entering Characters
Summary of Preparing the printer and Making Initial Settings
Preparing the Printer
Protecting the Printer from Unauthorized Setting Changes
Configuring a Network Connection
Summary of the Necessary Preparations for Each Feature
Making Printer Settings
Setting from the Printer's Control Panel
Setting Using Web Config from a Computer
Setting Using Epson Device Admin from a Computer (Windows Only)
Installing the Optional Paper Cassette Units
Mounting an Authentication Device
Connecting the Authentication Device
Confirming the Connection Status of the Authentication Device
Confirming the Authentication Card is Recognized
Troubleshooting the Authentication Device
Cannot Read the Authentication Card
Creating a Network Connection and Making Settings
Changing the Administrator Password
Changing the Administrator Password from the Control Panel
Changing the Administrator Password from the Computer
Protecting Settings Using Panel Lock
Enabling the Lock Setting from the Control Panel
Enabling the Lock Setting from a Computer
Connecting the Printer to the Network
Before Making Network Connection
Gathering Information on the Connection Setting
IP Address Assignment
DNS Server and Proxy Server
Connecting to the Network from the Control Panel
Assigning the IP Address
Setting the Proxy Server
Connecting to Ethernet
Connecting to the Wireless LAN (Wi-Fi)
Note when Using a Wi-Fi 5 GHz Connection
Making Wi-Fi Settings by Entering the SSID and Password
Making Wi-Fi Settings by Push Button Setup (WPS)
Making Wi-Fi Settings by PIN Code Setup (WPS)
Troubleshooting Network Connections
Printing a Network Connection Report
Cannot Connect to the Network
The IP address is incorrectly assigned.
The printer has been connected by Ethernet using devices that support IEEE802.3az (Energy Efficient Ethernet).
Something is wrong with the network devices for Wi-Fi connection.
Devices cannot receive signals from the wireless router because they are too far apart.
When changing the wireless router, the settings do not match the new router.
The SSIDs connected from the computer or smart device and computer are different.
A privacy separator on the wireless router is available.
Messages and Solutions on the Network Connection Report
E-1
E-2, E-3, E-7
E-5
E-6
E-8
E-9
E-10
E-11
E-12
E-13
Message on the Network Environment
Preparing and Setting Up the Printer According to Use
Setting Available Optional Items
Setting Available Optional Items - Windows
Setting Available Optional Items - Windows PostScript
Setting Available Optional Items - Mac OS
Setting Available Optional Items - Mac OSPostScript
Preparing to Send an E-mail
Configuring a Mail Server
Mail Server Setting Items
Checking a Mail Server Connection
Mail Server Connection Test References
Initial Settings for Printing
Using the Print Functions
Printer Connection Types
Peer to Peer Connection Settings
Server / Client Connection Settings
Print Settings for Peer to Peer Connection
Print Settings for Server / Client Connection
Setting Up the Network Ports
Checking the Port Configuration - Windows
Sharing the Printer (Windows only)
Installing Additional Drivers (Windows only)
Using the Shared Printer – Windows
Setting the Paper Source
Setting the Interface
Setting Errors
Setting Universal Print
Basic
PDL Print Configuration
Setting Up Universal Print (Microsoft)
Setting Up AirPrint
Problems when Making Settings
Hints to Solving Problems
Cannot Access Web Config
Paper Handling Precautions
Paper Size and Type Settings
List of Paper Type
Loading Paper
Loading Various Paper
Loading Pre-punched Paper
Loading Long Papers
Printing Documents
Printing from a Computer - Windows
Printing Using Easy Settings
Menu Options for the Printer Driver
Main Tab
More Options Tab
Maintenance Tab
Adding Printing Presets for Easy Printing
Printing on 2-Sides
Printing a Booklet
Printing Several Pages on One Sheet
Printing to Fit the Paper Size
Printing a Reduced or Enlarged Document at any Magnification
Printing One Image on Multiple Sheets for Enlargement (Creating a Poster)
Making Posters Using Overlapping Alignment Marks
Printing with a Header and Footer
Printing an Anti-Copy Pattern
Printing Password-Protected Job
Printing Multiple Files Together
Printing Using the Color Universal Print Feature
Adjusting the Print Color
Printing to Emphasize Thin Lines
Printing Clear Bar Codes
Printing a Document Using the PostScript Printer Driver (Windows)
Menu Options for the PostScript Printer Driver
Paper/Quality Tab
Layout Tab
Extended Settings Tab
Advanced Options
Printing from a Computer - Mac OS
Printing Using Easy Settings
Menu Options for the Printer Driver
Menu Options for Layout
Menu Options for Color Matching
Menu Options for Paper Handling
Menu Options for Cover Page
Menu Options for Print Settings
Menu Options for Color Options
Menu Options for Two-sided Printing Settings
Adding Printing Presets for Easy Printing
Printing on 2-Sides
Printing Several Pages on One Sheet
Printing to Fit the Paper Size
Printing a Reduced or Enlarged Document at any Magnification
Adjusting the Print Color
Printing from the PostScript Printer Driver on Mac OS
Menu Options for the PostScript Printer Driver
Menu Options for Layout
Menu Options for Color Matching
Menu Options for Paper Handling
Menu Options for Paper Feed
Menu Options for Cover Page
Menu Options for Job Settings
Confidential Job:
Menu Options for Printer Features
Printing Documents from Smart Devices
Printing Using Epson Smart Panel
Printing Documents Using AirPrint
Printing Using Epson Print Enabler
Printing Using Mopria Print Service
Printing on Envelopes
Printing on Envelopes from a Computer (Windows)
Printing on Envelopes from a Computer (Mac OS)
Printing Web Pages
Printing Web Pages from Smart Devices
Printing Using a Cloud Service
Checking the Status of Consumables
Improving Print Quality
Adjusting the Print Quality
Checking and Cleaning the Print Head
Preventing nozzle clogging
Aligning the Print Head
Cleaning the Paper Path for Ink Smears
Cleaning the Translucent Film
Cleaning the Printer
When the Software Disk is not Available
When Replacing a Computer
Installing or Uninstalling Applications Separately
Installing the Applications Separately
Checking if a genuine Epson printer driver is installed - Windows
Checking if a genuine Epson printer driver is installed - Mac OS
Installing a PostScript Printer Driver
Installing a PostScript Printer Driver - Windows
Installing a PostScript Printer Driver - Mac OS
Adding a Genuine Epson Printer (for Mac OS Only)
Uninstalling Applications
Uninstalling Applications - Windows
Uninstalling Applications - Mac OS
Making Settings for Connecting to the Computer
Checking the Printer's Network Connection Status (Network Connection Report)
Connecting a Smart Device and Printer Directly (Wi-Fi Direct)
About Wi-Fi Direct
Connecting to Devices using Wi-Fi Direct
Disconnecting Wi-Fi Direct (Simple AP) Connection
Changing the Wi-Fi Direct (Simple AP) Settings Such as the SSID
Changing the Connection from Wi-Fi to USB
Transporting and Storing the Printer
Problem Solving
Check the printer's error status.
Check the printer connection.
Check the printer settings.
Cannot Print
The Application or Printer Driver do not Work Properly
Cannot Print Even Though a Connection has been Established (Windows)
Printer Does Not Print While Using PostScript Printer Driver (Windows)
Cannot Print Even Though a Connection has been Established (Mac OS)
Printer Does Not Print While Using PostScript Printer Driver (Mac OS)
Cannot Print Even Though a Connection has been Established (iOS)
The Printer Cannot Connect by USB
Paper Does Not Feed or Eject Correctly
Points to Check
Paper Feeds at a Slant
Several Sheets of Paper are Fed at a Time
Paper Out Error Occurs
Paper Does Not Feed from the Paper Cassette Units
Print Quality is Poor
Color Missing, Banding, or Unexpected Colors Appear in Printout
Colored Banding Appears at Intervals of Approximately 3.3 cm
Blurry Prints, Vertical Banding, or Misalignment
Printout Comes Out as a Blank Sheet
Paper Is Smeared or Scuffed
Printed Photos are Sticky
Images or Photos are Printed in Unexpected Colors
The Position, Size, or Margins of the Printout Are Incorrect
Printed Characters Are Incorrect or Garbled
The Printed Image Is Inverted
Mosaic-Like Patterns in the Prints
Printer Does Not Print Correctly While Using PostScript Printer Driver
Print Quality Is Poor While Using PostScript Printer Driver
A Message is Displayed on the LCD Screen
Paper Gets Jammed
Preventing Paper Jams
It is Time to Replace Ink Supply Units
Ink Supply Unit Handling Precautions
Replacing Ink Supply Units
Temporarily Printing with Black Ink
Temporarily Printing with Black Ink - Control Panel
Continue Printing Temporarily with Only Black Ink (Windows)
Continue Printing Temporarily with Only Black Ink (Mac OS)
Conserving Black Ink when the Black Ink Is Low (for Windows Only)
It is Time to Replace the Maintenance Box
Maintenance Box Handling Precautions
Replacing a Maintenance Box
It is Time to Replace the Pickup Rollers
Replacing Pickup Rollers for the Paper Cassette Unit
Replacing Pickup Rollers for the Optional Paper Cassette Units
Cannot Operate the Printer as Expected
The Printer Does Not Turn On or Off
Power Does Not Turn On
Power Does Not Turn Off
Power Turns Off Automatically
Operations are Slow
Printing Is Too Slow
Printing Is Too Slow While Using PostScript Printer Driver
LCD Screen Gets Dark
Operation Sounds Are Loud
The Date and Time Are Incorrect
The Root Certificate Needs to be Updated
Cannot Perform Manual 2-sided Printing (Windows)
The Print Settings Menu is Not Displayed (Mac OS)
Forgot Your Password
You need help from service personnel.
Cannot Solve Problem
Cannot Solve Printing Problems
Paper Information
Available Paper and Capacities
Genuine Epson Paper
Commercially Available Paper
Paper for 2-Sided Printing
Genuine Epson Paper
Commercially Available Paper
Unavailable Paper Types
Consumable Products Information
Ink Supply Unit Codes
Maintenance Box Code
Pickup Rollers Code
Information on Optional Items
Optional Paper Cassette Unit Code
Software Information
Application for Printing from a Computer (Windows Printer Driver)
Application for Printing from a Computer (Mac OS Printer Driver)
Guide to Mac OS Printer Driver
Application that can print PostScript Fonts (Windows PostScript Printer Driver)
Application that can print PostScript Fonts (Mac OS PostScript Printer Driver)
Application that can print PCL Language (PCL Printer Driver)
Application for Configuring Printer Operations (Web Config)
Running Web Config on a Web Browser
Application for Updating Software and Firmware (Epson Software Updater)
Software for Managing Devices on the Network (Epson Device Admin)
Epson Authentication System (Epson Print Admin)
Settings Menu List
General Settings
Basic Settings
Printer Settings
Network Settings
Web Service Settings
System Administration
Print Counter
Supply Status
Maintenance
Language
Printer Status/Print
Authentication Device Status
Epson Open Platform Information
Product Specifications
Printer Specifications
Printable Area
Printable Area for Single Sheets
Printable Area for Envelopes
Using Port for the Printer
Interface Specifications
Network Specifications
Wi-Fi Specifications
Table A
Table B
Ethernet Specifications
Network Functions and IPv4/IPv6
Security Protocol
PostScript Level 3 Compatibility
Supported Third Party Services
Dimensions
Electrical Specifications
Environmental Specifications
Environmental Specifications for Ink Supply Units
Installation Location and Space
System Requirements
Font Specifications
Available Fonts for PostScript
Available Fonts for PCL (URW)
List of Symbol Sets
List of Symbol Sets for PCL 5
Regulatory Information
Standards and Approvals
Standards and Approvals for U.S. Model
Standards and Approvals for European Model
Standards and Approvals for Australian Model
Standards and Approvals for New Zealand Model
ZICTA Type Approval for Users in Zambia
German Blue Angel
Restrictions on Copying
Managing the Printer
Checking Information for a Remote Printer
Setting the Control Panel
Controlling the Panel Operation
Target Items of Lock Setting
Managing the Network Connection
Checking or Configuring Basic Network Settings
Network Setting Items
Wi-Fi
Configuring Wired LAN Settings
Configuring Wi-Fi Direct Settings
Configuring Email Notifications When Events Occur
Items for Email Notification
Power Saving Settings During Inactivity
Backing Up and Importing Printer Settings
Export the settings
Import the settings
Updating the Firmware
Updating the Printer's Firmware using the Control Panel
Updating the Printer's Firmware Automatically
Updating Firmware Using Web Config
Updating Firmware without Connecting to the Internet
Synchronizing the Date and Time with Time Server
Clearing Internal Memory Data
Configuring Periodic Cleaning
Controlling the Power Supply to the Printer Using Web Config
Restore Default Settings
Product Security Settings
Restricting Available Features
Creating the User Account
Editing the User Account
Deleting the User Account
Enabling Access Control
Restricting USB Connections
Encrypting the Password
Using the Audit Log Feature
Restricting File Operations from PDL
Changing the Administrator Password Using Web Config
Enabling Program Verification on Start Up
Network Security Settings
Controlling Using Protocols
Protocols you can Enable or Disable
Protocol Setting Items
Using a Digital Certificate
About Digital Certification
Configuring a CA-signed Certificate
Obtaining a CA-signed Certificate
CSR Setting Items
Importing a CA-signed Certificate
CA-signed Certificate Importing Setting Items
Deleting a CA-signed Certificate
Updating a Self-signed Certificate
Configuring a CA Certificate
Importing a CA Certificate
Deleting a CA Certificate
SSL/TLS Communication with the Printer
Configuring Basic SSL/TLS Settings
Configuring a Server Certificate for the Printer
Encrypted Communication Using IPsec/IP Filtering
About IPsec/IP Filtering
Configuring Default Policy
Default Policy Setting Items
Configuring Group Policy
Group Policy Setting Items
Combination of Local Address(Printer) and Remote Address(Host) on Group Policy
References of Service Name on Group Policy
Configuration Examples of IPsec/IP Filtering
Configuring a Certificate for IPsec/IP Filtering
Connecting the Printer to an IEEE802.1X Network
Configuring an IEEE802.1X Network
IEEE802.1X Network Setting Items
Configuring a Certificate for IEEE802.1X
Checking IEEE802.1X Network Status
Network Security Issues
Restoring the Security Settings
Disabling the Security Function Using the Control Panel
Problems Using Network Security Features
Forgot a Pre–shared Key
Cannot Communicate with IPsec Communication
Cannot Communicate Suddenly
Cannot Create the Secure IPP Printing Port
Cannot Connect After Configuring IPsec/IP Filtering
Cannot Access the Printer after Configuring IEEE802.1X
Problems on Using a Digital Certificate
Cannot Import a CA-signed Certificate
Cannot Update a Self-Signed Certificate
Cannot Create a CSR
Warning Relating to a Digital Certificate Appears
Delete a CA-signed Certificate by Mistake
Using Epson Open Platform
Epson Open Platform Overview
Configuring Epson Open Platform
Validating of Epson Open Platform
Epson Remote Services Information
Technical Support Web Site
Contacting Epson Support
Before Contacting Epson
Help for Users in Europe
Help for Users in Taiwan
Help for Users in Australia
Help for Users in New Zealand
Help for Users in Singapore
Help for Users in Thailand
Help for Users in Vietnam
Help for Users in Indonesia
Help for Users in Hong Kong
Help for Users in Malaysia
Help for Users in India
Help for Users in the Philippines
>
Solving Problems
>
It is Time to Replace the Maintenance Box
It is Time to Replace the Maintenance Box
Maintenance Box Handling Precautions
Replacing a Maintenance Box
Print Selected Pages
Solving Problems
Problem Solving
Check the printer's error status.
Check the printer connection.
Check the printer settings.
Cannot Print
The Application or Printer Driver do not Work Properly
Cannot Print Even Though a Connection has been Established (Windows)
Printer Does Not Print While Using PostScript Printer Driver (Windows)
Cannot Print Even Though a Connection has been Established (Mac OS)
Printer Does Not Print While Using PostScript Printer Driver (Mac OS)
Cannot Print Even Though a Connection has been Established (iOS)
The Printer Cannot Connect by USB
Paper Does Not Feed or Eject Correctly
Points to Check
Paper Feeds at a Slant
Several Sheets of Paper are Fed at a Time
Paper Out Error Occurs
Paper Does Not Feed from the Paper Cassette Units
Print Quality is Poor
Color Missing, Banding, or Unexpected Colors Appear in Printout
Colored Banding Appears at Intervals of Approximately 3.3 cm
Blurry Prints, Vertical Banding, or Misalignment
Printout Comes Out as a Blank Sheet
Paper Is Smeared or Scuffed
Printed Photos are Sticky
Images or Photos are Printed in Unexpected Colors
The Position, Size, or Margins of the Printout Are Incorrect
Printed Characters Are Incorrect or Garbled
The Printed Image Is Inverted
Mosaic-Like Patterns in the Prints
Printer Does Not Print Correctly While Using PostScript Printer Driver
Print Quality Is Poor While Using PostScript Printer Driver
A Message is Displayed on the LCD Screen
Paper Gets Jammed
Preventing Paper Jams
It is Time to Replace Ink Supply Units
Ink Supply Unit Handling Precautions
Replacing Ink Supply Units
Temporarily Printing with Black Ink
Temporarily Printing with Black Ink - Control Panel
Continue Printing Temporarily with Only Black Ink (Windows)
Continue Printing Temporarily with Only Black Ink (Mac OS)
Conserving Black Ink when the Black Ink Is Low (for Windows Only)
It is Time to Replace the Maintenance Box
Maintenance Box Handling Precautions
Replacing a Maintenance Box
It is Time to Replace the Pickup Rollers
Replacing Pickup Rollers for the Paper Cassette Unit
Replacing Pickup Rollers for the Optional Paper Cassette Units
Cannot Operate the Printer as Expected
The Printer Does Not Turn On or Off
Power Does Not Turn On
Power Does Not Turn Off
Power Turns Off Automatically
Operations are Slow
Printing Is Too Slow
Printing Is Too Slow While Using PostScript Printer Driver
LCD Screen Gets Dark
Operation Sounds Are Loud
The Date and Time Are Incorrect
The Root Certificate Needs to be Updated
Cannot Perform Manual 2-sided Printing (Windows)
The Print Settings Menu is Not Displayed (Mac OS)
Forgot Your Password
You need help from service personnel.
Cannot Solve Problem
Cannot Solve Printing Problems