Increasing the Rate of Character Recognition

Check that the original is placed straight.

Use an original with clear text. Text recognition may decline for the following types of originals.

• Originals that have been copied several times

• Originals received by fax (at low resolutions)

• Originals where the letter spacing or line spacing is too small

• Originals with ruled lines or underlining over the text

• Originals with handwritten text

• Originals with creases or wrinkles

Invoices or receipts made of thermal paper may deteriorate with aging or friction. Scan them as early as possible.

Check that the correct languages are selected.

• When saving to Microsoft® Office or Searchable PDF files:

  Check the Language in each save setting window.

• When using Invoice/Receipt Manager:

  Click Settings on the Invoice/Receipt Manager window > Currency and Language tab > OCR Language.