AM-C6000 Series/AM-C5000 Series/AM-C4000 Series

User's Guide

> Preparing the Printer and Making Initial Settings > Settings for Printing, Scanning, Copying and Faxing > Enabling Internet Fax > Internet Fax Communication Types and Settings > Communicating Through an Email Server > Internet Fax - Receive Account Connection Check Results

Internet Fax - Receive Account Connection Check Results

Message

Cause

Connection test was successful.

Displayed when the connection to the server is successful.

An error occurred while communicating with the POP3 server.

Confirm the following:

  • Network Settings

A communication error is displayed in the following cases.

  • The printer is not connected to the network.

  • The POP3 server is down.

  • The network was disconnected during communication.

  • Abnormal data was received.

There is a problem with the connection to the POP3 server.

Confirm the following:

  • POP3 Server Address

  • DNS Server Setting

A communication error is displayed in the following cases.

  • The connection to the DNS server failed.

  • Name resolution for the POP3 server address failed.

Authentication with the POP3 server failed.

Confirm the following:

  • Authentication Method

  • Authenticated Account

  • Authenticated Password

Displayed when authentication processing with the POP3 server fails.

The server's security could not be verified.

Confirm the following:

  • Date and Time

Displayed when the date and time settings on the printer are incorrect, or when the printer has the root certificate corresponding to the server, but it has expired.

The Root Certificate Needs to be Updated

The server's security could not be verified.

Confirm the following:

  • CA Certificate

Displayed when the printer does not have the root certificate corresponding to the server, or the CA certificate for verifying the remote server has not been imported.

The Root Certificate Needs to be Updated

Failed to connect to the POP3 server.

Change the secure connection settings.

Displayed when the secure connection settings do not match.

The server's security could not be verified.

Displayed when the certificate obtained from the server is corrupted or in a similar condition.

The POP3 server does not support UIDL commands.

Displayed when the POP3 server does not support UIDL commands.

The printer is currently processing and cannot be accessed.

Displayed when the printer is in operation and the connection settings could not be configured.