Problems with the Scanner
Checking Error Messages on the Control Panel
The Scanner Does Not Turn On
The Scanner Turns Off Unexpectedly
Forgot Your Administrator's Password
Problems when Preparing Network Scanning
Hints to Solving Problems
Cannot Access Web Config
Problems Starting Scanning
Cannot Start Scanning from Computer
Cannot Start Scanning from Smart Device
Cannot Save Scanned Images to the Network Folder
Cannot Send Scanned Images to the Cloud
Cannot Send Scanned Images to an Email
Scanned Image Problems
Uneven Colors, Dirt, Spots, Appear when Scanning from the Scanner Glass
An Image on the Back of Your Original Appears in Your Scanned Image
Scanned Text or Images are Missing or Blurred
Moiré Patterns (Web-Like Shadows) Appear
Cannot Scan the Correct Area on the Scanner Glass
Cannot Scan the Correct Area in Book Scanning Mode
Cannot Scan Multiple Originals at the Same Time
The Edge of the Original is Not Scanned when Automatically Detecting the Size of the Original
Character is not Recognized Correctly
Binding Margins of a Booklet are Distorted or Blurred
Cannot Solve Problems in the Scanned Image
Document Capture Pro Problems
Uninstalling and Installing Applications
Uninstalling Your Applications
Installing Your Applications
