Error Codes acquired in the Onreceive Event and Countermeasure

EPTR_AUTOMATICAL

Automatic recovery error occurred.

Run the process after the printer has been recovered.

EPTR_BATTERY_LOW

Battery has run out.

Replace the battery or connect the AC adapter.

EPTR_COVER_OPEN

Cover is open.

Close the printer cover.

EPTR_CUTTER

Auto cutter error occurred.

Remove the error cause and power off and then on the printer.

EPTR_MECHANICAL

Mechanical error occurred.

Remove the error cause and power off and then on the printer.

EPTR_REC_EMPTY

Paper has run out.

Refill the paper.

EPTR_UNRECOVERABLE

Unrecoverable error occurred.

Power off and then on the printer.

Contact the distributor or service center if the problem persists.

SchemaError

Print request XML contains a syntax error.

Check the print request XML syntax.

DeviceNotFound

• The connection type and/or IP address are not correct.
• The specified device is not connected.
• The specified device is not connected to the printer.

• Check if the connection type and/or IP address are correct.
• Check connection with the device.
• Check the registration status of device to the printer.

PrintSystemError

An error occurred with the TM-i firmware or TM-DT software.

Turn off and then turn on the power supply to the TM-i series/TM-DT series, and restart the OS.

EX_BADPORT

Forced transmission was run in the online state.

Run forced transmission in the offline state.

EX_TIMEOUT

The process exceeded the specified timeout period.

Adjust the timeout period.

EX_SPOOLER

Print data exceeding the spooler capacity was transmitted.

Check if communication with the printer is disconnected.

JobNotFound

A print job ID which did not exist was specified.

Check the specified job ID.

Printing

getPrintJobStatus method was run by specifying a print job ID which was being printed.

Run the process after printing completes.

TooManyRequests

The number of print jobs has exceeded the allowable limit of the printer's firmware.

Wait for the printer to process some of the tasks, then send the jobs or data again.

RequestEntityTooLarge

Check the content of the print job, reduce the size of the data, and then resend the print job.

Print job data with the size exceeding the capacity of the printer firmware was transmitted.

JobSpooling

The print job of the specified ID is waiting at the spooler.

Run the process after printing completes.

EPTR_AUTOMATICAL

Automatic recovery error occurred.

Run the process after the printer has been recovered.

EPTR_COVER_OPEN

Cover is open.

Close the printer cover.

EPTR_CUTTER

Auto cutter error occurred

Remove the error cause and power off and then on the printer.

EPTR_MECHANICAL

Mechanical error occurred.

Remove the error cause and power off and then on the printer.

EPTR_REC_EMPTY

Paper has run out.

Refill the paper.

EPTR_UNRECOVERABLE

Unrecoverable error occurred.

Power off and then on the printer.

Contact the distributor or service center if the problem persists.

EPTR_SCHEMAERROR

Print request XML contains a syntax error.

Check the print request XML syntax.

ERROR_COVER_OPEN

Cover is open.

Close the printer cover.

ERROR_DEVICE_NOT_FOUND

• The connection type and/or IP address are not correct.
• The specified device is not connected.
• The specified device is not connected to the printer.

• Check if the connection type and/or IP address are correct.
• Check connection with the device.
• Check the registration status of device to the printer.

ERROR_BADPORT

Forced transmission was run in the online state.

Run forced transmission in the offline state.

ERROR_TIMEOUT

The process exceeded the specified timeout period.

Adjust the timeout period.

ERROR_DEVICE_BUSY

• The specified device is in use.
• Slip printing is in progress.
• The specified device is in process.

• Stop using the device from another application.
• Perform the operation after slip printing completes.
• Execute the process after the process completes.

ERROR_PARAMETER

An invalid parameter was passed.

Check the value specified in the parameter.

ERROR_NOT_SUPPORTED

Function not supported by the device was specified.

Check if the function is supported by the connection device.

ERROR_COMMAND

Invalid command was passed.

Check the device status.

EMICR_ILLEGAL_LENGT H

Paper length is not appropriate.

Check the paper length.

EMICR_NO_MICR

MICR data cannot be detected.

Check the slip paper and clean the MICR mechanism if necessary.

EMICR_RECOGNITION

Illegible MICR text was detected.

Check the contents of the slip paper.

EMICR_READ

MICR read error occurred.

Remove the error cause and try again. If the error persists, restart the printer.

EMICR_NOISE_DETECT ED

Error occurred during noise measurement.

Remove the error cause and try the noisemeasurement again. If the error persists,restart the printer.

EMICR_COVER_OPEN

Cover was opened during MICR read operation.

Close the printer cover.

EMICR_PAPER_JAM

Paper jam error occurred.

Remove the jammed paper.

SYSTEM_ERROR

An unknown error occurred.

Make sure there is no problem with the runtime environment

EDSP_NOT_FOUND

• The connection type and/or IP address are not correct.
• The specified device is not connected.

• Check if the connection type and/or IP address are correct.
• Check connection with the device.

EDSP_NOT_OPEN

Device may be faulty.

Restart the printer and try again.

If the problem persists, contact the distributor or service support.

EDSP_INVALID_WINDOW

An unregistered window was specified.

Check the specified window number.

EDSP_UNRECOVERABLE

Unrecoverable error occurred on the connected printer.

Power off and then on the printer.

Contact the distributor or service center if the problem persists.

EDSP_CUTTER

Auto cutter error occurred on the connected printer.

Remove the error cause and power off and then on the printer.

EDSP_MECHANICAL

Mechanical error occurred on the connected printer.

Remove the error cause and power off and then on the printer.

EDSP_COVER_OPEN

Cover of the connected printer is open.

Close the printer cover.

EDSP_REC_EMPTY

Connected printer has run out of paper.

Refill the paper.

EDSP_AUTOMATICAL

Automatic recovery error occurred on the connected printer.

Run the process after the printer has been recovered.

EX_BADPORT

Use of display is disabled in EPSON TMNet WebConfig.

Check the setting in EPSON TMNet WebConfig.

EX_TIMEOUT

The process exceeded the specified timeout period.

Adjust the timeout period.

EX_INVALID_VALUE

An invalid parameter was passed.

Check the value specified in the parameter.

TooManyRequests

The number of data to be displayed on a display has exceeded the allowable limit of the printer's firmware.

Wait for the printer to process some of the tasks, then send the jobs or data again.

ASB_NO_RESPONSE

• The printer is powered off.
• No connection is established with the printer.

Check the power and communication status of the printer.

ASB_BATTERY_OFFLINE

The printer is offline because the battery is low.

Replace the battery or use the AC adapter.

ASB_OFF_LINE

Offline status.

Remove a cause which forces the printer offline (e.g., the cover is open or paper has run out).

ASB_COVER_OPEN

Cover is open.

Close the printer cover.

ASB_PAPER_FEED

Paper is being fed by pressing the Paper Feed button.

Run the process after paper feed completes.

ASB_PANEL_SWITCH

Panel switch is being operated.

Run the process after the operation completes.

ASB_MECHANICAL_ERR

Mechanical error occurred.

Remove the error cause and power off and then on the printer.

ASB_AUTOCUTTER_ERR

Auto cutter error occurred.

Remove the error cause and power off and then on the printer.

ASB_UNRECOVER_ERR

Unrecoverable error occurred.

Power off and then on the printer.

Contact the distributor or service center if the problem persists.

ASB_AUTORECOVER_ERR

Automatic recovery error occurred.

Run the process after the printer has been recovered.

ASB_RECEIPT_NEAR_END

Paper has almost run out.

Set the paper.

ASB_RECEIPT_END

Paper has run out.

Refill the paper.

ASB_BUZZER

Buzzer is sounding.

Check the buzzer sounding condition of the printer, and run the process after removing the cause for buzzer sounding.

ASB_WAIT_REMOVE_LABEL

Waiting for labels to be peeled.

Start the process after the printed label has been peeled and removed.

ASB_NO_LABEL

No labels awaiting peeling.

Run the process after printing completes.

ASB_INSERTION_WAIT_PAPER

Paper insertion wait status in slip printing, endorsement printing, validation printing, or MICR reading.

Set the paper.

ASB_REMOVAL_WAIT_PAPER

Paper removal wait status

Remove the paper.

ASB_SPOOLER_IS_STOPPED

Print data exceeding the spooler capacity was transmitted.

Check if communication with the printer is disconnected.

0x31XX

AC adapter is not connected.

Check connection status of the AC adapter.

0xXX31

Running short of battery.

Charge the battery or connect the AC adapter.

0xXX30

Battery has run out.

Charge the battery or use the AC adapter.