Paper Is Smeared or Scuffed

When horizontal banding (perpendicular to the printing direction) appears, or the top or bottom of the paper is smeared, load paper in the correct direction and slide the edge guides to the edges of the paper.

When vertical banding (parallel to the printing direction) appears, or the paper is smeared, clean the paper path.

Place the paper on a flat surface to check if it is curled. If it is, flatten it.

If the printouts are dirty when copying thick paper, enable Thick Paper in the Settings > Printer Settings menu on the control panel. If you enable this setting, copy quality may decline or may slow down.