The Roll Paper Cover Does not Open

If a foreign substance has entered the autocutter or the roll paper jams, the autocutter blade cannot return to the correct position and it locks in place. In this situation, the roll paper cover does not open even if you pull the cover open lever.

Follow the steps below to return the autocutter blade to its normal position.

1. Turn off the printer.



2. Remove the rear cover.
   Removing the covers

3. Turn the knob in the direction indicated by the arrow until the roll paper cover opens.
   Doing so returns the autocutter blade to its normal position.



4. Reattach the cover.
   Attaching the covers