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Epson

TM-m30II-H

User's Manual

Epson

TM-m30II-H

User's Manual

Troubleshoot
Troubleshooting

Before Using the Printer

Important Safety InformationProduct Information PageChecking Items Included with the Printer

Product Models and Supported Interfaces

Checking the Product ModelList of Printer Interfaces

Part Names

Top and FrontConnectors

Setup

Checking/Changing the Installation DirectionChanging the Paper WidthConnecting CablesConnecting Smart DevicesUsing the Power Switch Cover

Basic Operations

Turning the Power On/OffRemoving the Covers (Rear and Bottom)Attaching the Covers (Rear and Bottom)Installing or Replacing the Roll Paper

Cleaning

Cleaning the Printer CaseCleaning the Thermal Head and the Platen Roller

Troubleshooting

About the QR Code LabelMeanings of LED IndicationsPrintout is FaintCannot PrintWhen the Roll Paper Jams

Appendix

SpecificationsRestriction of UseCAUTIONSTrademarks

Top > Setup > Changing the Paper Width

Changing the Paper Width

You can change the paper width from 80 to 58 mm by installing the included 58-mm width roll paper guides. Follow the steps below to change the paper width.

CAUTION:

Turn off the printer when installing the roll paper guides.

  1. Open the roll paper cover.

  2. Align the three projections on the roll paper guides with the rectangular holes (*) in the printer, and then press them down.

  3. Set the paper width in software setting mode. For details, see the Technical Reference Guide.

CAUTION:
  • If you remove the roll paper guide to use 80 mm width paper after changing the paper width setting, make sure to change the setting again. For details, see the Technical Reference Guide.

  • After using the printer for an extended period at 58 mm, do not return to 80 mm. Parts of the print head that do not normally touch the paper may be damaged by the platen roller, and the autocutter may wear out.

  • Back
  • Top
  • Next
Troubleshoot
Troubleshooting

Before Using the Printer

Important Safety InformationProduct Information PageChecking Items Included with the Printer

Product Models and Supported Interfaces

Checking the Product ModelList of Printer Interfaces

Part Names

Top and FrontConnectors

Setup

Checking/Changing the Installation DirectionChanging the Paper WidthConnecting CablesConnecting Smart DevicesUsing the Power Switch Cover

Basic Operations

Turning the Power On/OffRemoving the Covers (Rear and Bottom)Attaching the Covers (Rear and Bottom)Installing or Replacing the Roll Paper

Cleaning

Cleaning the Printer CaseCleaning the Thermal Head and the Platen Roller

Troubleshooting

About the QR Code LabelMeanings of LED IndicationsPrintout is FaintCannot PrintWhen the Roll Paper Jams

Appendix

SpecificationsRestriction of UseCAUTIONSTrademarks

Top > Setup > Changing the Paper Width

Changing the Paper Width

You can change the paper width from 80 to 58 mm by installing the included 58-mm width roll paper guides. Follow the steps below to change the paper width.

CAUTION:

Turn off the printer when installing the roll paper guides.

  1. Open the roll paper cover.

  2. Align the three projections on the roll paper guides with the rectangular holes (*) in the printer, and then press them down.

  3. Set the paper width in software setting mode. For details, see the Technical Reference Guide.

CAUTION:
  • If you remove the roll paper guide to use 80 mm width paper after changing the paper width setting, make sure to change the setting again. For details, see the Technical Reference Guide.

  • After using the printer for an extended period at 58 mm, do not return to 80 mm. Parts of the print head that do not normally touch the paper may be damaged by the platen roller, and the autocutter may wear out.

  • Back
  • Top
  • Next

©Seiko Epson Corporation 2020 (M00127500 EN)

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