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Epson

TM-m30II-H

User's Manual

Epson

TM-m30II-H

User's Manual

Troubleshoot
Troubleshooting

Before Using the Printer

Important Safety InformationProduct Information PageChecking Items Included with the Printer

Product Models and Supported Interfaces

Checking the Product ModelList of Printer Interfaces

Part Names

Top and FrontConnectors

Setup

Checking/Changing the Installation DirectionChanging the Paper WidthConnecting CablesConnecting Smart DevicesUsing the Power Switch Cover

Basic Operations

Turning the Power On/OffRemoving the Covers (Rear and Bottom)Attaching the Covers (Rear and Bottom)Installing or Replacing the Roll Paper

Cleaning

Cleaning the Printer CaseCleaning the Thermal Head and the Platen Roller

Troubleshooting

About the QR Code LabelMeanings of LED IndicationsPrintout is FaintCannot PrintWhen the Roll Paper Jams

Appendix

SpecificationsRestriction of UseCAUTIONSTrademarks

Top > Appendix > Specifications

Specifications

Printing method

Thermal line printing

Roll paper

Width

79.5 mm ± 0.5 mm (3.13" ± 0.02")
57.5 mm ± 0.5 mm (2.26" ± 0.02")

Diameter

83 mm (3.27") maximum

Outer diameter of the roll paper core

18 mm (0.71")

Interface

Bluetooth

Bluetooth 3.0 (EDR supported)

Ethernet

10BASE-T/100BASE-TX

Wi-Fi

Connect the optional wireless LAN unit to the USB connector.

For information about the wireless LAN unit, see the Technical Reference Guide or the user‘s manual of the wireless LAN unit.

USB

USB 2.0 Full speed, Type-B

USB 2.0 Full speed, Type-A

microSD

X1

Drawer kick

X1

Interface types vary by the printer model. List of Printer Interfaces

Power supply

PS-180

Current consumption (at 24 V)

1.8 A

AC power consumption (100 to 230 V/50 to 60Hz)

Operating

Approx. 32.8 W

Standby

Approx. 1.6 W

This is the average power under our operation conditions. It varies depending on the conditions of use and the model.

Temperature

Operating

5 to 45˚C (41 to 113˚F), no condensation

Storage

–20 to 60˚C (14 to 122˚F), except for paper

Humidity

Operating

10 to 90% RH, no condensation

Storage

10 to 90% RH, except for paper

Altitude

3,000 m or less

Overall dimensions (W x D x H)

Top eject position: 127 x 127 x 135 mm (5.0 x 5.0 x 5.3")
Front eject position: 127 x 133 x 129 mm (5.0 x 5.2 x 5.1")

Mass

Approx. 1.3 kg (excluding paper weight)

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Troubleshoot
Troubleshooting

Before Using the Printer

Important Safety InformationProduct Information PageChecking Items Included with the Printer

Product Models and Supported Interfaces

Checking the Product ModelList of Printer Interfaces

Part Names

Top and FrontConnectors

Setup

Checking/Changing the Installation DirectionChanging the Paper WidthConnecting CablesConnecting Smart DevicesUsing the Power Switch Cover

Basic Operations

Turning the Power On/OffRemoving the Covers (Rear and Bottom)Attaching the Covers (Rear and Bottom)Installing or Replacing the Roll Paper

Cleaning

Cleaning the Printer CaseCleaning the Thermal Head and the Platen Roller

Troubleshooting

About the QR Code LabelMeanings of LED IndicationsPrintout is FaintCannot PrintWhen the Roll Paper Jams

Appendix

SpecificationsRestriction of UseCAUTIONSTrademarks

Top > Appendix > Specifications

Specifications

Printing method

Thermal line printing

Roll paper

Width

79.5 mm ± 0.5 mm (3.13" ± 0.02")
57.5 mm ± 0.5 mm (2.26" ± 0.02")

Diameter

83 mm (3.27") maximum

Outer diameter of the roll paper core

18 mm (0.71")

Interface

Bluetooth

Bluetooth 3.0 (EDR supported)

Ethernet

10BASE-T/100BASE-TX

Wi-Fi

Connect the optional wireless LAN unit to the USB connector.

For information about the wireless LAN unit, see the Technical Reference Guide or the user‘s manual of the wireless LAN unit.

USB

USB 2.0 Full speed, Type-B

USB 2.0 Full speed, Type-A

microSD

X1

Drawer kick

X1

Interface types vary by the printer model. List of Printer Interfaces

Power supply

PS-180

Current consumption (at 24 V)

1.8 A

AC power consumption (100 to 230 V/50 to 60Hz)

Operating

Approx. 32.8 W

Standby

Approx. 1.6 W

This is the average power under our operation conditions. It varies depending on the conditions of use and the model.

Temperature

Operating

5 to 45˚C (41 to 113˚F), no condensation

Storage

–20 to 60˚C (14 to 122˚F), except for paper

Humidity

Operating

10 to 90% RH, no condensation

Storage

10 to 90% RH, except for paper

Altitude

3,000 m or less

Overall dimensions (W x D x H)

Top eject position: 127 x 127 x 135 mm (5.0 x 5.0 x 5.3")
Front eject position: 127 x 133 x 129 mm (5.0 x 5.2 x 5.1")

Mass

Approx. 1.3 kg (excluding paper weight)

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©Seiko Epson Corporation 2020 (M00127500 EN)

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