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Before Contacting Epson

If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product manuals, contact Epson support services for assistance.

The following Epson support list is based on the country of sale. Some products may not be sold in your current location, so be sure to contact Epson support for the area in which you purchased your product.

If Epson support for your area is not listed below, contact the dealer where you purchased your product.

Epson support will be able to help you much more quickly if you give them the following information:

  • Product serial number

    (The serial number label is usually on the back of the product.)

  • Product model

  • Product software version

    (Click About, Version Info, or a similar button in the product software.)

  • Brand and model of your computer

  • Your computer operating system name and version

  • Names and versions of the software applications you normally use with your product