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Epson

TM-P20II

User's Manual

Epson

TM-P20II

User's Manual

Troubleshoot
Troubleshooting

Before Using the Printer

Important Safety InformationManuals for This ProductProduct Information PageChecking Items Included with the Printer

Part Names

BodyOperation panel

Basic Operations

Placing or Hanging the PrinterInstalling the BatteryCharging the BatteryTurning the Power On/OffOpening/Closing the Roll Paper CoverInstalling or Replacing the Roll Paper

Setup

Connecting to Smart DevicesConnecting to Computers

Cleaning

Cleaning the Printer CaseCleaning the Thermal HeadCleaning the Platen Roller and Paper Detector

Troubleshooting

QR Code LabelMeanings of LED IndicationsWhen the Roll Paper JamsPrintout is FaintCannot Print

Product Specifications

Product SpecificationsConsumables and Options

Appendix

Restriction of UseCAUTIONSTrademarks

Top > Part Names > Operation panel

Operation panel

Wi-Fi model

Bluetooth® model

Power button

This button turns the printer on or off.

Feed button

Press this button once to feed the roll paper for one line. Hold down this button to continue feeding the roll paper.

Power LED

This turns on when the printer is on.

Error LED

Turns on when the printer is temporarily unable to print, such as when no roll paper is loaded or the roll paper cover is open. Flashes when an error occurs.

Charge LED

Indicates whether the battery is charging or not.

Battery LED

Indicates remaining battery charge.

Wi-Fi LED

Turns on when the printer is connected to Wi-Fi.

Bluetooth LED

Turns on when the printer is connected via Bluetooth.

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Troubleshoot
Troubleshooting

Before Using the Printer

Important Safety InformationManuals for This ProductProduct Information PageChecking Items Included with the Printer

Part Names

BodyOperation panel

Basic Operations

Placing or Hanging the PrinterInstalling the BatteryCharging the BatteryTurning the Power On/OffOpening/Closing the Roll Paper CoverInstalling or Replacing the Roll Paper

Setup

Connecting to Smart DevicesConnecting to Computers

Cleaning

Cleaning the Printer CaseCleaning the Thermal HeadCleaning the Platen Roller and Paper Detector

Troubleshooting

QR Code LabelMeanings of LED IndicationsWhen the Roll Paper JamsPrintout is FaintCannot Print

Product Specifications

Product SpecificationsConsumables and Options

Appendix

Restriction of UseCAUTIONSTrademarks

Top > Part Names > Operation panel

Operation panel

Wi-Fi model

Bluetooth® model

Power button

This button turns the printer on or off.

Feed button

Press this button once to feed the roll paper for one line. Hold down this button to continue feeding the roll paper.

Power LED

This turns on when the printer is on.

Error LED

Turns on when the printer is temporarily unable to print, such as when no roll paper is loaded or the roll paper cover is open. Flashes when an error occurs.

Charge LED

Indicates whether the battery is charging or not.

Battery LED

Indicates remaining battery charge.

Wi-Fi LED

Turns on when the printer is connected to Wi-Fi.

Bluetooth LED

Turns on when the printer is connected via Bluetooth.

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©Seiko Epson Corporation 2022 (M00148600 EN)

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