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Epson

TM-P20II

User's Manual

Epson

TM-P20II

User's Manual

Troubleshoot
Troubleshooting

Before Using the Printer

Important Safety InformationManuals for This ProductProduct Information PageChecking Items Included with the Printer

Part Names

BodyOperation panel

Basic Operations

Placing or Hanging the PrinterInstalling the BatteryCharging the BatteryTurning the Power On/OffOpening/Closing the Roll Paper CoverInstalling or Replacing the Roll Paper

Setup

Connecting to Smart DevicesConnecting to Computers

Cleaning

Cleaning the Printer CaseCleaning the Thermal HeadCleaning the Platen Roller and Paper Detector

Troubleshooting

QR Code LabelMeanings of LED IndicationsWhen the Roll Paper JamsPrintout is FaintCannot Print

Product Specifications

Product SpecificationsConsumables and Options

Appendix

Restriction of UseCAUTIONSTrademarks

Top > Basic Operations > Charging the Battery

Charging the Battery

Charging the Battery using the Included USB Cable

CAUTION:
  • When charging the battery, install the battery to the printer.

  • Charge the battery in an environment of approximately 0 to 40 °C {32 to 104 °F}.

Note:
  • When the printer is used for the first time, the battery needs to be charged for approximately 3 hours.

  • Use a USB power adapter or USB port that complies with the USB Type-C Standard.

  • Only USB Type-C standard power mode is supported. The charging time varies depending on the power supply capability and settings of the USB power adapter and port.

    USB charging

  1. Connect the included USB cable to the printer.

  2. Connect the USB cable to a commercially available USB power adapter or computer.

  3. The charge LED lights up when charging starts.

  4. If the remaining battery charge is almost full, charging will not start.
    Check the battery LED for remaining battery charge.

    Battery LED

  5. The charge LED turns off when charging is complete.

  6. Disconnect the USB cable from the printer.

Charge LED

This LED indicates the battery charge status.

The battery is charging

(Flashing)

Battery charge error

Battery is fully charged or not being charged

Battery LED

These LEDs show the battery level when the printer is on.

Turning the Power On

Battery LED

Approximate battery level

60 to 100%

20 to 60%

10 to 20%

(Flashing)

10% or less

0% (printing not available)

Charging the Battery with the Optional Battery Charger

By using the optional battery charger, the battery removed from the printer can be charged alone.

  • OT-SB20II

  • OT-CH20II

For more information, see the User's Manual of the battery charger from the link below.

https://support.epson.net/publist/bsredirect.php?code=M001510

  • Back
  • Top
  • Next
Troubleshoot
Troubleshooting

Before Using the Printer

Important Safety InformationManuals for This ProductProduct Information PageChecking Items Included with the Printer

Part Names

BodyOperation panel

Basic Operations

Placing or Hanging the PrinterInstalling the BatteryCharging the BatteryTurning the Power On/OffOpening/Closing the Roll Paper CoverInstalling or Replacing the Roll Paper

Setup

Connecting to Smart DevicesConnecting to Computers

Cleaning

Cleaning the Printer CaseCleaning the Thermal HeadCleaning the Platen Roller and Paper Detector

Troubleshooting

QR Code LabelMeanings of LED IndicationsWhen the Roll Paper JamsPrintout is FaintCannot Print

Product Specifications

Product SpecificationsConsumables and Options

Appendix

Restriction of UseCAUTIONSTrademarks

Top > Basic Operations > Charging the Battery

Charging the Battery

Charging the Battery using the Included USB Cable

CAUTION:
  • When charging the battery, install the battery to the printer.

  • Charge the battery in an environment of approximately 0 to 40 °C {32 to 104 °F}.

Note:
  • When the printer is used for the first time, the battery needs to be charged for approximately 3 hours.

  • Use a USB power adapter or USB port that complies with the USB Type-C Standard.

  • Only USB Type-C standard power mode is supported. The charging time varies depending on the power supply capability and settings of the USB power adapter and port.

    USB charging

  1. Connect the included USB cable to the printer.

  2. Connect the USB cable to a commercially available USB power adapter or computer.

  3. The charge LED lights up when charging starts.

  4. If the remaining battery charge is almost full, charging will not start.
    Check the battery LED for remaining battery charge.

    Battery LED

  5. The charge LED turns off when charging is complete.

  6. Disconnect the USB cable from the printer.

Charge LED

This LED indicates the battery charge status.

The battery is charging

(Flashing)

Battery charge error

Battery is fully charged or not being charged

Battery LED

These LEDs show the battery level when the printer is on.

Turning the Power On

Battery LED

Approximate battery level

60 to 100%

20 to 60%

10 to 20%

(Flashing)

10% or less

0% (printing not available)

Charging the Battery with the Optional Battery Charger

By using the optional battery charger, the battery removed from the printer can be charged alone.

  • OT-SB20II

  • OT-CH20II

For more information, see the User's Manual of the battery charger from the link below.

https://support.epson.net/publist/bsredirect.php?code=M001510

  • Back
  • Top
  • Next

©Seiko Epson Corporation 2022 (M00148600 EN)

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