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Epson

TM-P20II

User's Manual

Epson

TM-P20II

User's Manual

Troubleshoot
Troubleshooting

Before Using the Printer

Important Safety InformationManuals for This ProductProduct Information PageChecking Items Included with the Printer

Part Names

BodyOperation panel

Basic Operations

Placing or Hanging the PrinterInstalling the BatteryCharging the BatteryTurning the Power On/OffOpening/Closing the Roll Paper CoverInstalling or Replacing the Roll Paper

Setup

Connecting to Smart DevicesConnecting to Computers

Cleaning

Cleaning the Printer CaseCleaning the Thermal HeadCleaning the Platen Roller and Paper Detector

Troubleshooting

QR Code LabelMeanings of LED IndicationsWhen the Roll Paper JamsPrintout is FaintCannot Print

Product Specifications

Product SpecificationsConsumables and Options

Appendix

Restriction of UseCAUTIONSTrademarks

Top > Basic Operations > Installing or Replacing the Roll Paper

Installing or Replacing the Roll Paper

Follow the steps below to install or replace the roll paper.

CAUTION:
  • Be careful not to touch the manual cutter when installing or removing the roll paper. The manual cutter may injure your hand.

  • Make sure you use a specified roll paper type.

  • Before installing the roll paper, take up any slack in the roll paper by pulling its leading edge. If you install a slack roll paper, a paper jam or print quality problems may occur.

  • Before installing the roll paper, make sure that the roll paper is not deformed. Using a deformed roll paper will cause the printer to malfunction.

  1. Open the roll paper cover.

  2. How to Open the Roll Paper Cover

  3. Remove the used roll paper core if any.

  4. Install the roll paper in the correct direction.

  5. Pull out some paper, and close the roll paper cover.

  6. How to Close the Roll Paper Cover

  7. Cut out the roll paper that you pulled out.

  • Back
  • Top
  • Next
Troubleshoot
Troubleshooting

Before Using the Printer

Important Safety InformationManuals for This ProductProduct Information PageChecking Items Included with the Printer

Part Names

BodyOperation panel

Basic Operations

Placing or Hanging the PrinterInstalling the BatteryCharging the BatteryTurning the Power On/OffOpening/Closing the Roll Paper CoverInstalling or Replacing the Roll Paper

Setup

Connecting to Smart DevicesConnecting to Computers

Cleaning

Cleaning the Printer CaseCleaning the Thermal HeadCleaning the Platen Roller and Paper Detector

Troubleshooting

QR Code LabelMeanings of LED IndicationsWhen the Roll Paper JamsPrintout is FaintCannot Print

Product Specifications

Product SpecificationsConsumables and Options

Appendix

Restriction of UseCAUTIONSTrademarks

Top > Basic Operations > Installing or Replacing the Roll Paper

Installing or Replacing the Roll Paper

Follow the steps below to install or replace the roll paper.

CAUTION:
  • Be careful not to touch the manual cutter when installing or removing the roll paper. The manual cutter may injure your hand.

  • Make sure you use a specified roll paper type.

  • Before installing the roll paper, take up any slack in the roll paper by pulling its leading edge. If you install a slack roll paper, a paper jam or print quality problems may occur.

  • Before installing the roll paper, make sure that the roll paper is not deformed. Using a deformed roll paper will cause the printer to malfunction.

  1. Open the roll paper cover.

  2. How to Open the Roll Paper Cover

  3. Remove the used roll paper core if any.

  4. Install the roll paper in the correct direction.

  5. Pull out some paper, and close the roll paper cover.

  6. How to Close the Roll Paper Cover

  7. Cut out the roll paper that you pulled out.

  • Back
  • Top
  • Next

©Seiko Epson Corporation 2022 (M00148600 EN)

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