Cleaning the Thermal Head

Epson recommends cleaning the thermal head to maintain receipt print quality. We recommend cleaning periodically (about once every 3 months).

CAUTION:

• After printing, the thermal head and its surroundings can be very hot. Be careful not to touch it and to let it cool before you clean it.

• Do not damage the thermal head by touching it with your fingers or any hard object.

1. Turn off the printer.

2. Disconnect the USB cable, if it is connected.

3. Open the roll paper cover and then remove roll paper.

4. Clean the thermal head with a cotton swab moistened with alcohol solvent (ethanol or isopropyl alcohol).



5. When the cleaned area is completely dry, load the roll paper and close the roll paper cover.