Select your printer model
Printer Status and countermeasures
Printer class
Printer Status |
Cause |
Countermeasure |
---|---|---|
status.connection==EPOS2_FALSE |
|
Check the power and communication status of the printer. |
status.online==EPOS2_FALSE |
Offline status. |
Remove a cause which forces the printer offline (e.g., the cover is open or paper has run out). |
status.online==EPOS2_UNKNOWN |
No connection is established with the printer. |
Check the communication status of the printer. |
status.coverOpen==EPOS2_TRUE |
Cover is open. |
Close the printer cover. |
status.coverOpen==EPOS2_UNKNOWN |
No connection is established with the printer. |
Check the communication status of the printer. |
status.paper==EPOS2_PAPER_NEAR_END |
Running short of paper. |
Replace the paper. |
status.paper==EPOS2_PAPER_EMPTY |
Paper has run out. |
Refill the paper. |
status.paper==EPOS2_UNKNOWN |
No connection is established with the printer. |
Check the communication status of the printer. |
status.paperFeed==EPOS2_TRUE |
Paper is being fed by pressing the Paper Feed button. |
Run the process after paper feed completes. |
status.paperFeed==EPOS2_UNKNOWN |
No connection is established with the printer. |
Check the communication status of the printer. |
status.panelSwitch==EPOS2_SWITCH_ON |
Panel switch is being operated. |
Run the process after the operation completes. |
status.panelSwitch==EPOS2_UNKNOWN |
No connection is established with the printer. |
Check the communication status of the printer. |
status.drawer== EPOS2_UNKNOWN |
No connection is established with the printer. |
Check the communication status of the printer. |
status.errorStatus== |
Mechanical error occurred. |
Remove the error cause and power off and then on the printer. |
status.errorStatus== |
Auto cutter error occurred. |
Remove the error cause and power off and then on the printer. |
status.errorStatus== |
Unrecoverable error occurred. |
Power off and then on the printer. Contact the distributor or service center if the problem persists. |
status.errorStatus== |
|
Start the process after the device is cooled down. |
The print reference mark on the label sheet cannot be found. |
Open and close the cover. |
|
status.errorStatus==EPOS2_UNKNOWN |
No connection is established with the printer. |
Check the communication status of the printer. |
status.autoRecoverError== |
Head overheat error occurred. |
Run the process after the device gets cooled down. |
status.autoRecoverError== |
Motor driver IC overheat error occurred. |
Run the process after the device gets cooled down. |
status.autoRecoverError== |
Battery overheat error occurred. |
Run the process after the device gets cooled down. |
status.autoRecoverError== |
The print reference mark on the label sheet cannot be found. |
Open and close the cover. |
status.autoRecoverError== |
Cover is open. |
Close the printer cover. |
status.autoRecoverError== |
No connection is established with the printer. |
Check the communication status of the printer. |
status.buzzer==EPOS2_TRUE |
Buzzer is sounding. |
Check the buzzer sounding condition of the printer, and run the process after removing the cause for buzzer sounding. |
status.buzzer==EPOS2_UNKNOWN |
No connection is established with the printer. |
Check the communication status of the printer. |
status.adapter==EPOS2_UNKNOWN |
No connection is established with the printer. |
Check the communication status of the printer. |
status.batteryLevel== |
Running short of battery. |
Charge the battery or connect the AC adapter. |
status.batteryLevel== |
Battery has run out. |
Replace the battery or connect the AC adapter. |
status.batteryLevel==EPOS2_UNKNOWN |
No connection is established with the printer. |
Check the communication status of the printer. |
status.removalWaiting == |
The printer is waiting for the paper to be removed. |
Remove the paper. |
status.paperTakenSensor == |
The paper removal sensor cannot detect the paper. |
Do not expose the printer to strong light. |
HybridPrinter class
Printer Status |
Cause |
Countermeasure |
---|---|---|
status.connection==EPOS2_FALSE |
|
Check the power and communication status of the printer. |
status.online==EPOS2_FALSE |
Offline status. |
Remove a cause which forces the printer offline (e.g., the cover is open or paper has run out). |
status.online==EPOS2_UNKNOWN |
No connection is established with the printer. |
Check the communication status of the printer. |
status.coverOpen==EPOS2_TRUE |
Cover is open. |
Close the printer cover. |
status.coverOpen==EPOS2_UNKNOWN |
No connection is established with the printer. |
Check the communication status of the printer. |
status.paper==EPOS2_PAPER_NEAR_END |
Running short of paper. |
Replace the paper. |
status.paper==EPOS2_PAPER_EMPTY |
Paper has run out. |
Refill the paper. |
status.paper==EPOS2_UNKNOWN |
No connection is established with the printer. |
Check the communication status of the printer. |
status.paperFeed==EPOS2_TRUE |
Paper is being fed by pressing the Paper Feed button. |
Run the process after paper feed completes. |
status.paperFeed== |
No connection is established with the printer. |
Check the communication status of the printer. |
status.panelSwitch==EPOS2_SWITCH_ON |
Panel switch is being operated. |
Run the process after the operation completes. |
status.panelSwitch==EPOS2_UNKNOWN |
No connection is established with the printer. |
Check the communication status of the printer. |
status.drawer==EPOS2_UNKNOWN |
No connection is established with the printer. |
Check the communication status of the printer. |
status.errorStatus== |
Mechanical error occurred. |
Remove the error cause and power off and then on the printer. |
status.errorStatus== |
Auto cutter error occurred. |
Remove the error cause and power off and then on the printer. |
status.errorStatus== |
Unrecoverable error occurred. |
Power off and then on the printer. Contact the distributor or service center if the problem persists. |
status.errorStatus== |
|
Start the process after the device is cooled down. |
status.errorStatus==EPOS2_UNKNOWN |
No connection is established with the printer. |
Check the communication status of the printer. |
status.autoRecoverError== |
Head overheat error occurred. |
Run the process after the device gets cooled down. |
status.autoRecoverError== |
Motor driver IC overheat error occurred |
Run the process after the device gets cooled down. |
status.autoRecoverError== |
The print reference mark on the label sheet cannot be found. |
Open and close the cover. |
status.autoRecoverError== |
Cover is open. |
Close the printer cover. |
status.autoRecoverError== |
No connection is established with the printer. |
Check the communication status of the printer. |
status.insertionWaiting== |
Waiting for slip sheet insertion. |
Insert a slip sheet. |
status.insertionWaiting== |
Waiting for validation sheet insertion. |
Insert a validation sheet. |
status.insertionWaiting== |
Waiting for slip sheet insertion for MICR reading. |
Insert a slip sheet. |
status.insertionWaiting== |
No connection is established with the printer. |
Check the communication status of the printer. |
status.removalWaiting== |
Waiting for paper removal. |
Remove the paper. |
status.removalWaiting== |
No connection is established with the printer. |
Check the communication status of the printer. |
status.slipPaper==EPOS2_UNKNOWN |
No connection is established with the printer. |
Check the communication status of the printer. |
Quick Access
- [Name]
- [Format]
- [Range]
- [Description]
- [Notes]
- Introduction
- help
- Epos2Printer class
- initWithPrinterSeries
- connect
- disconnect
- startMonitor
- stopMonitor
- getStatus
- sendData
- beginTransaction
- endTransaction
- requestPrintJobStatus
- clearCommandBuffer
- addTextAlign
- addLineSpace
- addTextRotate
- addText
- addTextLang
- addTextFont
- addTextSmooth
- addTextSize
- addTextStyle
- addHPosition
- addFeedUnit
- addFeedLine
- addImage
- addLogo
- addBarcode
- addSymbol
- addHLine
- addVLineBegin
- addVLineEnd
- addPageBegin
- addPageEnd
- addPageArea
- addPageDirection
- addPagePosition
- addPageLine
- addPageRectangle
- addRotateBegin
- addRotateEnd
- addCut
- addPulse
- addSound
- addFeedPosition
- addLayout
- addCommand
- getMaintenanceCounter
- resetMaintenanceCounter
- getPrinterSetting
- setPrinterSetting
- getPrinterSettingEx
- setPrinterSettingEx
- setPrinterSettingEx[Obsolete]
- verifyPassword
- getPrinterInformation
- downloadFirmwareList
- getPrinterFirmwareInfo
- verifyUpdate
- updateFirmware
- forceRecover
- forcePulse
- forceStopSound
- forceCommand
- forceReset
- setStatusChangeEventDelegate
- setReceiveEventDelegate
- setGetPrinterSettingExDelegate
- setSetPrinterSettingExDelegate
- setVerifyPasswordDelegate
- interval
- Epos2LFCPrinter class
- Epos2HybridPrinter class
- initWithLang
- connect
- disconnect
- startMonitor
- stopMonitor
- getStatus
- sendData
- beginTransaction
- endTransaction
- clearCommandBuffer
- selectPaperType
- waitInsertion
- cancelInsertion
- ejectPaper
- readMicrData
- cleanMicrReader
- forceRecover
- forcePulse
- forceCommand
- forceReset
- paperType
- interval
- waitTime
- mode40Cpl
- setStatusChangeEventDelegate
- setReceiveEventDelegate
- Epos2LineDisplay class
- initWithDisplayModel
- connect
- disconnect
- getStatus
- sendData
- clearCommandBuffer
- addInitialize
- addCreateWindow
- addDestroyWindow
- addSetCurrentWindow
- addClearCurrentWindow
- addCreateScreen
- addCreateScreenCustom
- addCreateTextArea
- addDestroyTextArea
- addSetCurrentTextArea
- addClearCurrentTextArea
- addSetCursorPosition
- addMoveCursorPosition
- addSetCursorType
- addText
- addReverseText
- addMarqueeText
- addSetBlink
- addSetBrightness
- addBackgroundColor
- addStartSlideShow
- addStopSlideShow
- addDownloadImage
- addRegisterDownloadImage
- addNVImage
- addClearImage
- addSymbol
- addClearSymbol
- addShowClock
- addCommand
- setReceiveEventDelegate
- Epos2Keyboard class
- Epos2POSKeyboard class
- Epos2BarcodeScanner class
- Epos2MSR class
- Epos2SimpleSerial class
- Epos2GermanyFiscalElement class
- Epos2OtherPeripheral class
- Epos2CommBox class
- Common to all classes
- Epos2Discovery class
- Epos2Log class
- Epos2BluetoothConnection class
- EasySelect class
- EasySelectInfo class
- Appendix
- Status list
- Key code list
- List of Supported Classes
- List of Supported APIs
- Printer-specific Support Information
- TM-m10
- TM-m30
- TM-m30II
- TM-m30II-H
- TM-m30II-NT
- TM-m30II-S
- TM-m30II-SL
- TM-m30III
- TM-m30III-H
- TM-m50
- TM-m50II
- TM-m50II-H
- TM-T20
- TM-T20II
- TM-T20III
- TM-T20IIIL
- TM-T20X
- TM-T60
- TM-T70
- TM-T70II
- TM-T81II
- TM-T81III
- TM-T82
- TM-T82II
- TM-T82III
- TM-T82IIIL
- TM-T82X
- TM-T83III
- TM-T88V
- TM-T88VI
- TM-T88VII
- TM-T100
- TM-L90 Liner-Free Label Printer Model
- TM-L100
- TM-U220
- TM-U220II
- TM-U330
- TM-P20
- TM-P20II
- TM-P60 (Receipt)
- TM-P60 (Peeler)
- TM-P60II (Receipt)
- TM-P60II (Peeler)
- TM-P80
- TM-P80II
- TM-H6000V
- TM-T20II-i
- TM-T70-i
- TM-T82II-i
- TM-T83II-i
- TM-T88V-i
- TM-T88VI-iHUB
- TM-U220-i
- TM-U220IIB-i
- TM-T70II-DT
- TM-T70II-DT2
- TM-T88V-DT
- TM-T88VI-DT2
- TM-H6000IV-DT
- TM-T88IV
- TM-T90
- TM-L90
- TM-H6000IV
- Usage restriction by firmware version