About This Manual

• Introduction to the Manuals

• Using the Manual to Search for Information

• Marks and Symbols

• Descriptions Used in this Manual

• Operating System References

Important Instructions

• Safety Instructions

  • Safety Instructions for Ink

• Printer Advisories and Warnings

  • Advisories and Warnings for Setting Up the Printer

  • Advisories and Warnings for Using the Printer

  • Advisories and Warnings for Transporting or Storing the Printer

  • Advisories and Warnings for Using the Printer with a Wireless Connection

  • Advisories and Warnings for Using the LCD Screen

• Protecting Your Personal Information

Printer Basics

• Part Names and Functions

• Guide to the Control Panel

  • Control Panel

  • Guide to the Home Screen

  • Icons displayed in the LCD Screen

  • Basic Operations

  • Entering Characters

  • Viewing Animations

Network Settings

• Network Connection Types

  • Wi-Fi Connection

  • Wi-Fi Direct (Simple AP) Connection

• Connecting to a Computer

• Connecting to a Smart Device

  • Connecting to a smart device over a wireless router

  • Connecting to an iPhone, iPad, or iPod touch using Wi-Fi Direct

  • Connecting to Android Devices using Wi-Fi Direct

  • Connecting to Devices other than iOS and Android using Wi-Fi Direct

• Making Wi-Fi Settings from the Printer

  • Making Wi-Fi Settings by Entering the SSID and Password

  • Making Wi-Fi Settings by Push Button Setup (WPS)

  • Making Wi-Fi Settings by PIN Code Setup (WPS)

  • Making Advanced Network Settings

    • Setting Items for Advanced Network Settings

• Checking the Network Connection Status

  • Network Icon

  • Checking Detailed Network Information from the Control Panel

  • Printing a Network Connection Report

    • Messages and Solutions on the Network Connection Report

    • E-1

    • E-2, E-3, E-7

    • E-5

    • E-6

    • E-8

    • E-9

    • E-10

    • E-11

    • E-12

    • E-13

    • Message on the Network Environment

• Printing a Network Status Sheet

• Replacing or Adding New Wireless Routers

• Changing the Connection Method to a Computer

• Changing the Wi-Fi Direct (Simple AP) Settings

• Disabling Wi-Fi from the Control Panel

• Disconnecting Wi-Fi Direct (Simple AP) Connection from the Control Panel

• Restoring the Network Settings from the Control Panel

Preparing the Printer

• Loading Papers

  • Available Paper and Capacities

    • Genuine Epson Paper

    • Commercially Available Paper

    • Paper for Borderless Printing

      • Genuine Epson Paper

      • Commercially Available Paper

    • Paper for 2-Sided Printing

      • Genuine Epson Paper

      • Commercially Available Paper

    • Paper Handling Precautions

  • Loading Paper in the Rear Paper Feed

  • Loading Envelopes and Precautions

  • Loading Long Papers

  • List of Paper Type

• Placing Originals

  • Available Originals for the ADF

  • Placing Originals on the ADF

    • Placing Originals on the ADF for 2-up Copying

  • Placing Originals on the Scanner Glass

    • Placing an ID Card for Copying

• Managing Contacts

  • Registering or Editing Contacts

  • Registering or Editing Grouped Contacts

  • Register Contacts on a Computer

    • Destination Setting Items

    • Registering Destinations as a Group

• Menu Options for Settings

  • Menu Options for General Settings

    • Basic Settings

    • Printer Settings

    • Network Settings

    • Web Service Settings

    • Fax Settings

  • Menu Options for Supply Status

  • Menu Options for Maintenance

  • Menu Options for Print Status Sheet

  • Menu Options for Print Counter

  • Menu Options for User Settings

  • Menu Options for Customer Research

  • Menu Options for Restore Default Settings

  • Menu Options for Firmware Update

• Saving Power

  • Saving Power - Control Panel

Fax Settings

• Before Using Fax Features

• Connecting to a Phone Line

  • Compatible Telephone Lines

  • Connecting the Printer to a Phone Line

    • Connecting to a Standard Phone Line (PSTN) or PBX

    • Connecting to DSL or ISDN

  • Connecting Your Phone Device to the Printer

• Making the Printer Ready to Send and Receive Faxes (Using Fax Setting Wizard)

• Making Settings Individually for Printer's Fax Features

  • Setting Receive Mode

    • Usage of Manual Mode

    • Usage of Auto Mode

  • Making Settings When You Connect an External Phone Device

    • Making Settings to Use an Answering Machine

    • Making Settings to Receive Faxes Operating Only a Connected Phone (Remote Receive)

  • Making Settings for Blocking Junk Faxes

  • Making Settings to Send and Receive Faxes on a Computer

    • Making Save to Computer Setting to Receive Faxes

    • Making Save to Computer Setting to Also Print on the Printer to Receive Faxes

    • Making Save to Computer Setting not to Receive Faxes

• Menu Options for Fax Settings

  • Check Fax Connection

  • Fax Setting Wizard

  • Basic Settings Menu

  • Receive Settings Menu

  • Report Settings Menu

  • Security Settings Menu

Printing

• Printing from the Printer Driver on Windows

  • Accessing the Printer Driver

  • Printing Basics

  • Printing on 2-Sides

    • Print Settings

  • Printing Several Pages on One Sheet

    • Print Settings

  • Printing and Stacking in Page Order (Reverse Order Printing)

    • Print Settings

  • Printing a Reduced or Enlarged Document

    • Print Settings

  • Printing One Image on Multiple Sheets for Enlargement (Creating a Poster)

    • Print Settings

    • Making Posters Using Overlapping Alignment Marks

  • Printing with a Header and Footer

    • Print Settings

  • Printing a Watermark

    • Print Settings

  • Printing Multiple Files Together

    • Print Settings

  • Printing Using the Color Universal Print Feature

    • Print Settings

  • Adjusting the Print Color

    • Print Settings

  • Printing to Emphasize Thin Lines

    • Print Settings

  • Printing Clear Bar Codes

    • Print Settings

  • Canceling Printing

    • Canceling

  • Menu Options for the Printer Driver

    • Main Tab

    • More Options Tab

    • Maintenance Tab

• Printing from the Printer Driver on Mac OS

  • Printing Basics

  • Printing on 2-Sides

    • Print Settings

  • Printing Several Pages on One Sheet

    • Print Settings

  • Printing and Stacking in Page Order (Reverse Order Printing)

    • Print Settings

  • Printing a Reduced or Enlarged Document

    • Print Settings

  • Adjusting the Print Color

    • Print Settings

  • Canceling Printing

    • Canceling

  • Menu Options for the Printer Driver

    • Menu Options for Layout

    • Menu Options for Color Matching

    • Menu Options for Paper Handling

    • Menu Options for Cover Page

    • Menu Options for Print Settings

    • Menu Options for Color Options

    • Menu Options for Two-sided Printing Settings

  • Making Operation Settings for the Mac OS Printer Driver

    • Accessing the Operation Settings Window of the Mac OS Printer Driver

    • Operation Settings of the Mac OS Printer Driver

• Printing from Smart Devices

  • Using Epson iPrint

    • Installing Epson iPrint

    • Printing Using Epson iPrint

  • Using Epson Print Enabler

  • Using AirPrint

• Canceling the Ongoing Job

Copying

• Copying Basics

• Copying on 2-Sides

• Copying Multiple Originals onto One Sheet

• Basic Menu Options for Copying

• Advanced Menu Options for Copying

Scanning

• Scanning Using the Control Panel

  • Scanning to a Computer (Event Manager)

    • Making Custom Settings in Epson Event Manager

  • Scanning to the Cloud

    • Basic Menu Options for Scanning to the Cloud

    • Advanced Menu Options for Scanning to the Cloud

  • Scanning Using WSD

    • Setting Up a WSD Port

• Scanning from a Computer

  • Scanning Using Epson Scan 2

• Scanning from Smart Devices

  • Installing Epson iPrint

  • Scanning Using Epson iPrint

Faxing

• Before Using Fax Features

• Sending Faxes Using the Printer

  • Sending Faxes Using the Control Panel

    • Sending Faxes Automatically Using the Control Panel

    • Sending Faxes Dialing from the External Phone Device

  • Various Ways of Sending Faxes

    • Sending Many Pages of a Monochrome Document (Direct Send)

    • Sending Faxes at a Specified Time (Send Fax Later)

    • Sending Different Size Documents Using ADF (ADF Continuous Scan)

• Receiving Faxes on the Printer

  • Receiving Incoming Faxes

    • Usage of Auto Mode

    • Usage of Manual Mode

  • Receiving Faxes by Making a Phone Call

    • Receiving Faxes by Polling (Polling Receive)

• Using Other Faxing Features

  • Printing Fax Report Manually

• Menu Options for Faxing

  • Recipient

  • Fax Settings

  • More

• Menu Options for User Settings

• Sending a Fax from a Computer

  • Sending Documents Created Using an Application (Windows)

  • Sending Documents Created Using an Application (Mac OS)

• Receiving Faxes on a Computer

  • Saving Incoming Faxes on a Computer

  • Canceling the Feature that Saves Incoming Faxes to the Computer

  • Checking for New Faxes (Windows)

    • Using the Fax Icon on the Task Bar (Windows)

    • Using the Notification Window (Windows)

  • Checking for New Faxes (Mac OS)

    • Open the Received Fax Folder from Received Fax Monitor (Mac OS)

Replacing Ink Cartridges and Other Consumables

• Checking the Status of the Remaining Ink and the Maintenance Box

  • Checking the Status of the Remaining Ink and the Maintenance Box - Control Panel

  • Checking the Status of the Remaining Ink and the Maintenance Box - Windows

  • Checking the Status of the Remaining Ink and the Maintenance Box - Mac OS X

• Ink Cartridge Codes

• Ink Cartridge Handling Precautions

• Replacing Ink Cartridges

• Maintenance Box Code

• Maintenance Box Handling Precautions

• Replacing a Maintenance Box

• Temporarily Printing with Black Ink

  • Temporarily Printing with Black Ink - Control Panel

  • Temporarily Printing with Black Ink - Windows

  • Temporarily Printing with Black Ink - Mac OS

• Conserving Black Ink when the Black Ink Is Low (for Windows Only)

Maintaining the Printer

• Preventing the Print Head from Drying

• Checking and Cleaning the Print Head

  • Checking and Cleaning the Print Head - Control Panel

  • Checking and Cleaning the Print Head - Windows

  • Checking and Cleaning the Print Head - Mac OS

• Aligning the Print Head

  • Aligning the Print Head - Control Panel

• Cleaning the Paper Path for Ink Smears

• Cleaning the ADF

• Cleaning the Scanner Glass

• Cleaning the Translucent Film

Network Service and Software Information

• Application for Configuring Printer Operations (Web Config)

  • Running Web Config on a Web Browser

  • Running Web Config on Windows

  • Running Web Config on Mac OS

• Application for Scanning Documents and Images (Epson Scan 2)

  • Adding the Network Scanner

• Application for Configuring Scanning Operations from the Control Panel (Epson Event Manager)

• Application for Configuring Fax Operations and Sending Faxes (FAX Utility)

• Application for Sending Faxes (PC-FAX Driver)

• Application for Printing Images (Epson Photo+)

• Software Update Tools (EPSON Software Updater)

• Application for Configuring Multiple Devices (EpsonNet Config)

• Installing the Latest Applications

• Updating Applications and Firmware

• Uninstalling Applications

  • Uninstalling Applications - Windows

  • Uninstalling Applications - Mac OS

• Printing Using a Network Service

Solving Problems

• Checking the Printer Status

  • Checking Messages on the LCD Screen

  • Checking the Printer Status - Windows

  • Checking the Printer Status - Mac OS

• Checking the Software Status

• Removing Jammed Paper

  • Removing Jammed Paper from the Rear Paper Feed

  • Removing Jammed Paper from Inside the Printer

  • Removing Jammed Paper from Rear Cover

  • Removing Jammed Paper from the ADF

• Paper Does Not Feed Correctly

  • Paper Jams

  • Paper Feeds at a Slant

  • Several Sheets of Paper are Fed at a Time

  • Paper Out Error Occurs

  • Paper is Ejected During Printing

  • Original Does Not Feed in the ADF

• Power and Control Panel Problems

  • Power Does Not Turn On

  • Power Does Not Turn Off

  • Power Turns Off Automatically

  • LCD Screen Gets Dark

• Cannot Print from a Computer

  • Checking the Connection (USB)

  • Checking the Connection (Network)

  • Checking the Software and Data

    • Checking for Genuine Epson Printer Drivers

  • Checking the Printer Status from the Computer (Windows)

  • Checking the Printer Status from the Computer (Mac OS)

• When You Cannot Make Network Settings

  • Cannot Connect from Devices Even Though Network Settings are No Problems

  • Checking the SSID Connected to the Printer

  • Checking the SSID for the Computer

  • Wireless LAN (Wi-Fi) Connections Become Unstable When Using USB 3.0 Devices on a Mac

• Cannot Print from an iPhone, iPad, or iPod touch

• Printout Problems

  • Printout is Scuffed or Color is Missing

  • Banding or Unexpected Colors Appear

  • Colored Banding Appears at Intervals of Approximately 2.5 cm

  • Blurry Prints, Vertical Banding, or Misalignment

    • Print Quality Does Not Improve Even After Aligning the Print Head

  • Print Quality is Poor

  • Paper Is Smeared or Scuffed

  • Paper is Smeared During Automatic 2-Sided Printing

  • Printed Photos are Sticky

  • Images or Photos are Printed in Unexpected Colors

  • Cannot Print Without Margins

  • Edges of the Image are Cropped During Borderless Printing

  • The Position, Size, or Margins of the Printout Are Incorrect

  • Printed Characters Are Incorrect or Garbled

  • The Printed Image Is Inverted

  • Mosaic-Like Patterns in the Prints

  • Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image

  • Moiré (Cross-Hatch) Patterns Appear in the Copied Image

  • An Image of the Reverse Side of the Original Appears in the Copied Image

  • Banding Appears when Copying from the ADF

  • The Printout Problem Could Not be Cleared

• Other Printing Problems

  • Printing Is Too Slow

  • Printing or Copying Slows Down Dramatically During Continuous Operation

  • Cannot Cancel Printing from a Computer Running Mac OS X v10.6.8

• Cannot Start Scanning

  • Cannot Start Scanning when Using the Control Panel

• Scanned Image Problems

  • Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass

  • Straight Lines Appear when Scanning from ADF

  • The Image Quality Is Rough

  • Offset Appears in the Background of Images

  • Text is Blurred

  • Moiré Patterns (Web-Like Shadows) Appear

  • Cannot Scan the Correct Area on the Scanner Glass

  • Text is Not Recognized Correctly when Saving as a Searchable PDF

  • Cannot Solve Problems in the Scanned Image

• Other Scanning Problems

  • Scanning Is Too Slow

  • Scanning Slows Down Dramatically During Continuous Scanning

  • Scanning Stops when Scanning to PDF/Multi-TIFF

• Problems when Sending and Receiving Faxes

  • Cannot Send or Receive Faxes

  • Cannot Send Faxes

  • Cannot Send Faxes to a Specific Recipient

  • Cannot Send Faxes at a Specified Time

  • Cannot Receive Faxes

  • Memory Full Error Occurs

  • Sent Fax Quality Is Poor

  • Faxes Are Sent at the Wrong Size

  • Received Fax Quality Is Poor

  • Received Faxes Are Not Printed

  • Pages are Blank or only a Small Amount of Text is Printed on the Second Page in Received Faxes

• Other Faxing Problems

  • Cannot Make Calls on the Connected Telephone

  • Answering Machine Cannot Answer Voice Calls

  • Sender's Fax Number Not Displayed on Received Faxes or the Number Is Wrong

• Other Problems

  • Slight Electric Shock when Touching the Printer

  • Operation Sounds Are Loud

  • The Date and Time Are Incorrect

  • Application Is Blocked by a Firewall (for Windows Only)

Appendix

• Technical Specifications

  • Printer Specifications

    • Printable Area

      • Printable Area for Single Sheets

      • Printable Area for Envelopes

  • Scanner Specifications

  • Interface Specifications

  • Fax Specifications

  • Network Function List

  • Wi-Fi Specifications

  • Security Protocol

  • Supported Third Party Services

  • Dimensions

  • Electrical Specifications

  • Environmental Specifications

    • Environmental Specifications for Ink Cartridges

  • System Requirements

• Regulatory Information

  • Standards and Approvals

    • Standards and Approvals for U.S. Model

    • Standards and Approvals for European Model

    • Standards and Approvals for Australian Model

    • Standards and Approvals for New Zealand Model

  • German Blue Angel

  • Restrictions on Copying

• Transporting and Storing the Printer

• Copyright

• Trademarks

• Where to Get Help

  • Technical Support Web Site

  • Contacting Epson Support

    • Before Contacting Epson

    • Help for Users in Europe

    • Help for Users in Australia

    • Help for Users in New Zealand

    • Help for Users in Singapore

    • Help for Users in Hong Kong