Language
Epson

TM-m30II-SL

User's Manual

Epson

TM-m30II-SL

User's Manual

Troubleshoot
Troubleshooting

Before Using the Printer

Important Safety InformationProduct Information PageChecking Items Included with the Printer

Part Names

FrontBottomConnectors

Setup of the Tablet

Tablets that Can be Mounted to the PrinterFront tabletRear displayPreparation for SetupMounting the Front TabletConnecting Peripheral DevicesConnecting the AC CableAttaching the Lock Lever CoverReplacing the Tablet Table

Setup of the Printer

Placing the PrinterChanging the Paper WidthConnecting Peripheral DevicesUsing the Power Switch CoverConnecting Smart Devices

Basic Operations

Turning the Power On/OffInstalling or Replacing the Roll PaperHow to Hold the PrinterTransporting the Printer

Cleaning

Cleaning the Printer CaseCleaning the Thermal Head and the Platen Roller

Troubleshooting

Meanings of LED IndicationsPrintout is FaintCannot PrintWhen the Roll Paper JamsWhen Sending for Repair

Using the Optional Products

OT-DM30SL (Customer Display)OT-WH30SL (Wall Hanging Bracket Set)

Appendix

SpecificationsOptional KitsRestriction of UseCAUTIONSTrademarks

Top > Setup of the Printer > Connecting Peripheral Devices

Connecting Peripheral Devices

Connect an interface cable of a peripheral device to the connector inside the printer.

  1. Turn off the printer.

  2. Disconnect the AC cable from the power outlet.

  3. Put the printer on a soft cloth or cushioning material.

  4. Turn over the printer.

  5. Remove the bottom cover.

  6. Remove the side covers.

  7. Remove the rear cover.

  8. Connect an interface cable to the connector inside the printer.

  9. For information on which connector is which type, see Connectors.

    A: Printer models without a microSD card slot

    B: Printer models with a microSD card slot

  10. Pass the interface cable through the hook.

  11. This step is not necessary when pulling the cable out from the rear or bottom of the printer.

  12. Attach the rear cover.

  13. Attach the side covers.

  14. Attach the bottom cover.

  15. Pull the cable out through the left, right, bottom, or rear of the bottom cover.

  16. Connect the interface cable to the device.

  17. Connect the AC cable to a power outlet.

WARNING:
  • Never insert the AC cable plug into a socket that does not meet the input voltage of the AC adapter. Doing so may result in damage to the printer.

  • Should a fault ever occur, immediately turn off the power to the printer and unplug the AC cable from the socket.

  • Back
  • Top
  • Next
Troubleshoot
Troubleshooting

Before Using the Printer

Important Safety InformationProduct Information PageChecking Items Included with the Printer

Part Names

FrontBottomConnectors

Setup of the Tablet

Tablets that Can be Mounted to the PrinterFront tabletRear displayPreparation for SetupMounting the Front TabletConnecting Peripheral DevicesConnecting the AC CableAttaching the Lock Lever CoverReplacing the Tablet Table

Setup of the Printer

Placing the PrinterChanging the Paper WidthConnecting Peripheral DevicesUsing the Power Switch CoverConnecting Smart Devices

Basic Operations

Turning the Power On/OffInstalling or Replacing the Roll PaperHow to Hold the PrinterTransporting the Printer

Cleaning

Cleaning the Printer CaseCleaning the Thermal Head and the Platen Roller

Troubleshooting

Meanings of LED IndicationsPrintout is FaintCannot PrintWhen the Roll Paper JamsWhen Sending for Repair

Using the Optional Products

OT-DM30SL (Customer Display)OT-WH30SL (Wall Hanging Bracket Set)

Appendix

SpecificationsOptional KitsRestriction of UseCAUTIONSTrademarks

Top > Setup of the Printer > Connecting Peripheral Devices

Connecting Peripheral Devices

Connect an interface cable of a peripheral device to the connector inside the printer.

  1. Turn off the printer.

  2. Disconnect the AC cable from the power outlet.

  3. Put the printer on a soft cloth or cushioning material.

  4. Turn over the printer.

  5. Remove the bottom cover.

  6. Remove the side covers.

  7. Remove the rear cover.

  8. Connect an interface cable to the connector inside the printer.

  9. For information on which connector is which type, see Connectors.

    A: Printer models without a microSD card slot

    B: Printer models with a microSD card slot

  10. Pass the interface cable through the hook.

  11. This step is not necessary when pulling the cable out from the rear or bottom of the printer.

  12. Attach the rear cover.

  13. Attach the side covers.

  14. Attach the bottom cover.

  15. Pull the cable out through the left, right, bottom, or rear of the bottom cover.

  16. Connect the interface cable to the device.

  17. Connect the AC cable to a power outlet.

WARNING:
  • Never insert the AC cable plug into a socket that does not meet the input voltage of the AC adapter. Doing so may result in damage to the printer.

  • Should a fault ever occur, immediately turn off the power to the printer and unplug the AC cable from the socket.

  • Back
  • Top
  • Next

©Seiko Epson Corporation 2021 (M00135700  EN)

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