Solutions When the Printer Does Not Print

If labels do not print or a print job stops, try these solutions:

• Check for messages on the computer or mobile device's display.

• Check that the Bluetooth connection is active.

• Make sure the printer is selected in the software.

• Make sure you have entered text for your label.

• Replace the tape cartridge if necessary. Make sure the cartridge is correctly inserted.

• Replace the batteries.

Related tasks

Installing Batteries

Inserting Tape Cartridges

Removing Tape Cartridges