> Solving Problems > Paper Gets Jammed > Preventing Paper Jams

Preventing Paper Jams

Check the following if paper jams occur frequently.

  • Use the paper supported by this printer.

    Available Paper and Capacities

  • Follow paper handling precautions.

    Paper Handling Precautions

  • Load paper in the correct direction, and slide the edge guide against the edge of the paper.

    Loading Paper

  • Do not load more than the maximum number of sheets specified for paper.

  • Load one sheet of paper at a time if you have loaded several sheets of paper.

  • For A4 or A5 size paper, change the loading direction to portrait or horizontal. If you load paper in the portrait direction, print speed may be slower.

  • Make sure the paper size and paper type settings match the actual paper size and paper type loaded in the printer.