Does not operate normally.

Initialize this product if it does not operate normally such as the power cannot be turned on or off, or the display is interrupted.

No image comes out even though the power button has been pressed.

• Are the batteries correctly set?

  Check if all the batteries are correctly set.

• Did the batteries run out?

  Replace the batteries with new ones.

Display has turned off.

• The power turns off automatically if no operation is made for more than 5 minutes.

• Did you try to carry out a function incorrectly?

  If buttons are operated incorrectly, the display turns off for a moment.

Nothing is printed even though the print button has been pressed.

• Is text entered?

  Nothing is printed if no text is entered.

• Any message on the display?

  Read the message and take the appropriate action.

• Did the tape run out?

  Install a new tape cartridge.

• Did the batteries run out?

  Replace the batteries with new ones.

• Is the cover on the rear open?

  Set the tape cartridge correctly and close the cover completely.

Characters are not printed properly.

• Is the tape cartridge correctly set?

  Set the tape cartridge correctly.

• Is the printhead dirty?

  Clean the printhead.

• Did the batteries run out?

  Replace them with new ones.

• Is the selected tape width correct?

  If you have selected a width different from that of the tape loaded in the printer, your text is printed in an unintended font size. Select the width of the tape currently loaded in the printer.

Printing ends in the middle of text.

• Did the tape run out?

  Install a new tape cartridge.

• Did the batteries run out?

  Replace them with new ones.

Saved files have disappeared.

• Did you initialize the product?

  When the printer is initialized, all saved files and other data are deleted.

• Did you remove the batteries when the product was in operation?

  If the batteries are removed during operation, all saved files and other data may be deleted.

• All data registered in the product, such as files, input sentences, and study contents, will be lost if the batteries are removed for more than about 2 minutes.

Cannot attach the label.

• Did you peel the backing paper?

  Attach the label after peeling the backing paper.

• Are you attaching it on a dirty place or on a place with a rough surface?

  The label may not adhere due to the material of the attachment location or the environmental conditions.

If none of the above has solved the problem or the symptom is other than the above, please contact below.

• LW-K200DBL

  Epson Customer Support Center

  https://www.epson.co.in/

• LW-K200PX-DBL/LW-K200PX-RDB

  Epson Labelworks Customer Support Center

  https://labelworks.epson.com