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  • About This Manual

    • Introduction to the Manuals

    • Marks and Symbols

    • Descriptions Used in this Manual

    • Operating System References

  • Important Instructions

    • Safety Instructions

      • Safety Instructions for Ink

    • Printer Advisories and Warnings

      • Advisories and Warnings for Setting Up/Using the Printer

      • Advisories and Warnings for Using the Printer with a Wireless Connection

      • Advisories and Warnings for Using Memory Cards

      • Advisories and Warnings for Using the LCD Screen

    • Protecting Your Personal Information

  • Printer Basics

    • Part Names and Functions

      • Control Panel

    • Basic Screen Configuration

      • Icons displayed in the LCD Screen

      • Basic Operations

      • Entering Characters

    • Viewing Animations

  • Network Settings

    • Network Connection Types

      • Wi-Fi Connection

      • Wi-Fi Direct (Simple AP) Connection

    • Connecting to a Computer

    • Connecting to a Smart Device

    • Making Wi-Fi Settings from the Printer

      • Making Wi-Fi Settings by Entering the SSID and Password

      • Making Wi-Fi Settings by Push Button Setup (WPS)

      • Making Wi-Fi Settings by PIN Code Setup (WPS)

      • Making Wi-Fi Direct (Simple AP) Connection Settings

      • Making Advanced Network Settings

        • Setting Items for Advanced Network Settings

    • Checking the Network Connection Status

      • Network Icon

      • Checking Detailed Network Information from the Control Panel

      • Printing a Network Connection Report

        • Messages and Solutions on the Network Connection Report

        • E-1

        • E-2, E-3, E-7

        • E-5

        • E-6

        • E-8

        • E-9

        • E-10

        • E-11

        • E-12

        • E-13

        • Message on the Network Environment

      • Printing a Network Status Sheet

      • Replacing or Adding New Wireless Routers

    • Changing the Connection Method to a Computer

    • Disabling Wi-Fi from the Control Panel

    • Disconnecting Wi-Fi Direct (Simple AP) Connection from the Control Panel

    • Restoring the Network Settings from the Control Panel

  • Preparing the Printer

    • Loading Papers

      • Available Paper and Capacities

        • Paper Handling Precautions

      • Loading Paper in the Paper Cassette

      • Loading Envelopes and Precautions

      • List of Paper Type

    • Placing Originals

      • Placing Originals on the Scanner Glass

        • How to Place Various Originals

          • Placing Photos for Copying

          • Placing an ID Card for Copying

          • Placing Multiple Photos for Scanning at the Same Time

    • Inserting a Memory Card

      • Supported Memory Cards

      • Inserting and Removing a Memory Card

      • Accessing a Memory Card From a Computer

    • Menu Options for Settings

      • Menu Options for Supply Status

      • Menu Options for Basic Settings

      • Menu Options for Printer Settings

      • Menu Options for Network Settings

      • Menu Options for Web Service Settings

      • Menu Options for File Sharing

      • Menu Options for Guide Functions

      • Menu Options for Firmware Update

      • Menu Options for Restore Default Settings

    • Saving Power

      • Saving Power - Control Panel

  • Printing

    • Printing from the Printer Driver on Windows

      • Accessing the Printer Driver

      • Printing Basics

      • Printing on 2-Sides

        • Print Settings

      • Printing Several Pages on One Sheet

        • Print Settings

      • Printing and Stacking in Page Order (Reverse Order Printing)

        • Print Settings

      • Printing a Reduced or Enlarged Document

        • Print Settings

      • Printing One Image on Multiple Sheets for Enlargement (Creating a Poster)

        • Print Settings

        • Making Posters Using Overlapping Alignment Marks

      • Printing with a Header and Footer

        • Print Settings

      • Printing an Anti-Copy Pattern

        • Print Settings

      • Printing Multiple Files Together

        • Print Settings

      • Printing Using the Color Universal Print Feature

        • Print Settings

      • Adjusting the Print Color

        • Print Settings

      • Printing to Emphasize Thin Lines

        • Print Settings

      • Printing Clear Bar Codes

        • Print Settings

      • Canceling Printing

        • Canceling

      • Menu Options for the Printer Driver

        • Main Tab

        • More Options Tab

        • Maintenance Tab

    • Printing from the Printer Driver on Mac OS

      • Printing Basics

      • Printing on 2-Sides

        • Print Settings

      • Printing Several Pages on One Sheet

        • Print Settings

      • Printing and Stacking in Page Order (Reverse Order Printing)

        • Print Settings

      • Printing a Reduced or Enlarged Document

        • Print Settings

      • Adjusting the Print Color

        • Print Settings

      • Canceling Printing

        • Canceling

      • Menu Options for the Printer Driver

        • Menu Options for Layout

        • Menu Options for Color Matching

        • Menu Options for Paper Handling

        • Menu Options for Cover Page

        • Menu Options for Print Settings

        • Menu Options for Color Options

        • Menu Options for Two-sided Printing Settings

      • Making Operation Settings for the Mac OS Printer Driver

        • Accessing the Operation Settings Window of the Mac OS Printer Driver

        • Operation Settings of the Mac OS Printer Driver

    • Printing from the Print Photos Menu on the Control Panel

      • Basic Operations for Printing Photos

        • Guide to the Select Photo Screen (Tile View)

        • Guide to the Select Photo Screen (Single View)

        • Guide to the Preview Screen

        • Guide to the Edit Photo Screen

      • Printing in Various Layouts

      • Printing ID Photos

      • Printing Photos with a Template

      • Menu Options for Printing from the Control Panel

        • Menu Options for Selecting Photos

        • Menu Options for Paper and Print Settings

        • Menu Options for Editing Photos

    • Printing from the Various prints Menu on the Control Panel

      • Printing a Schedule

      • Printing Lined Paper

      • Printing Original Writing Paper

      • Printing Envelopes

        • Folding Envelopes

      • Printing an Original Message Card

        • Menu Options for Printing Original Message Cards

    • Printing from Smart Devices

      • Using Epson iPrint

        • Installing Epson iPrint

        • Printing Using Epson iPrint

      • Using Epson Print Enabler

      • Using AirPrint

    • Canceling the Ongoing Job

  • Copying

    • Copying Basics

    • Copying on 2-Sides

    • Copying Multiple Originals onto One Sheet

    • Various Copying Methods

      • Copying Photos

        • Menu Options for Paper and Print Settings for Copying Photos

        • Menu Options for Photo Adjustments for Copying Photos

      • Copying in Various Layout

    • Basic Menu Options for Copying

    • Advanced Menu Options for Copying

  • Scanning

    • Scanning Using the Control Panel

      • Scanning to a Memory Card

        • Scan Menu Options for Scanning to a Memory Card

        • Advanced Menu Options for Scanning to a Memory Card

      • Scanning to a Computer (Event Manager)

        • Making Custom Settings in Epson Event Manager

      • Scanning to the Cloud

        • Basic Menu Options for Scanning to the Cloud

        • Advanced Menu Options for Scanning to the Cloud

      • Scanning to a Computer (WSD)

        • Setting Up a WSD Port

    • Scanning from a Computer

      • Scanning Using Epson Scan 2

        • Scanning Documents (Document Mode)

        • Scanning Photos or Pictures (Photo Mode)

    • Scanning from Smart Devices

      • Installing Epson iPrint

      • Scanning Using Epson iPrint

  • Replacing Ink Cartridges and Other Consumables

    • Checking the Status of the Remaining Ink and the Maintenance Box

      • Checking the Status of the Remaining Ink and the Maintenance Box - Control Panel

      • Checking the Status of the Remaining Ink and the Maintenance Box - Windows

      • Checking the Status of the Remaining Ink and the Maintenance Box - Mac OS

    • Ink Cartridge Codes

    • Ink Cartridge Handling Precautions

    • Replacing Ink Cartridges

    • Maintenance Box Code

    • Maintenance Box Handling Precautions

    • Replacing a Maintenance Box

    • Temporarily Printing with Black Ink

      • Temporarily Printing with Black Ink - Control Panel

      • Temporarily Printing with Black Ink - Windows

      • Temporarily Printing with Black Ink - Mac OS

    • Conserving Black Ink when the Black Ink Is Low (for Windows Only)

  • Maintaining the Printer

    • Checking and Cleaning the Print Head

      • Checking and Cleaning the Print Head - Control Panel

      • Checking and Cleaning the Print Head - Windows

      • Checking and Cleaning the Print Head - Mac OS

    • Aligning the Print Head

      • Aligning the Print Head - Control Panel

    • Cleaning the Paper Path

      • Cleaning the Paper Path for Ink Smears

      • Cleaning the Paper Path for Paper Feeding Problems

    • Cleaning the Scanner Glass

    • Cleaning the Translucent Film

  • Network Service and Software Information

    • Application for Configuring Printer Operations (Web Config)

      • Running Web Config on a Web Browser

      • Running Web Config on Windows

      • Running Web Config on Mac OS

    • Application for Scanning Documents and Images (Epson Scan 2)

      • Adding the Network Scanner

    • Application for Configuring Scanning Operations from the Control Panel (Epson Event Manager)

    • Application for Scanning from a Computer (Epson ScanSmart)

    • Application for Quick and Fun Printing from a Computer (Epson Photo+)

    • Application for Easily Operating the Printer from a Smart device (Epson Smart Panel)

    • Application for Scanning and Transferring Images (Easy Photo Scan)

    • Application for Updating Software and Firmware (Epson Software Updater)

    • Application for Setting up the Device on a Network (EpsonNet Config)

    • Installing the Latest Applications

    • Adding the Printer (for Mac OS Only)

    • Updating the Printer's Firmware using the Control Panel

    • Uninstalling Applications

      • Uninstalling Applications - Windows

      • Uninstalling Applications - Mac OS

    • Printing Using a Network Service

  • Solving Problems

    • Checking the Printer Status

      • Checking Messages on the LCD Screen

      • Checking the Printer Status - Windows

      • Checking the Printer Status - Mac OS

    • Checking the Software Status

    • Removing Jammed Paper

    • Paper Does Not Feed Correctly

      • Paper Jams

      • Paper Feeds at a Slant

      • Several Sheets of Paper are Fed at a Time

      • Paper is Ejected During Printing

    • Power and Control Panel Problems

      • Power Does Not Turn On

      • Power Does Not Turn Off

      • Power Turns Off Automatically

      • LCD Screen Gets Dark

    • Cannot Print from a Computer

      • Checking the Connection (USB)

      • Checking the Connection (Network)

      • Checking the Software and Data

        • Checking for Genuine Epson Printer Drivers

      • Checking the Printer Status from the Computer (Windows)

      • Checking the Printer Status from the Computer (Mac OS)

    • When You Cannot Make Network Settings

      • Cannot Connect from Devices Even Though Network Settings are No Problems

      • Checking the SSID Connected to the Printer

      • Checking the SSID for the Computer

    • Cannot Print from an iPhone or iPad

    • Printout Problems

      • Printout is Scuffed or Color is Missing

      • Banding or Unexpected Colors Appear

      • Colored Banding Appears at Intervals of Approximately 3.3 cm

      • Blurry Prints, Vertical Banding, or Misalignment

        • Print Quality Does Not Improve Even After Aligning the Print Head

      • Print Quality is Poor

      • Paper Is Smeared or Scuffed

      • Paper is Smeared During Automatic 2-Sided Printing

      • Printed Photos are Sticky

      • Images or Photos are Printed in Unexpected Colors

      • Cannot Print Without Margins

      • Edges of the Image are Cropped During Borderless Printing

      • The Position, Size, or Margins of the Printout Are Incorrect

      • Printed Characters Are Incorrect or Garbled

      • The Printed Image Is Inverted

      • Mosaic-Like Patterns in the Prints

      • Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image

      • Moiré (Cross-Hatch) Patterns Appear in the Copied Image

      • An Image of the Reverse Side of the Original Appears in the Copied Image

      • The Printout Problem Could Not be Cleared

    • Other Printing Problems

      • Printing Is Too Slow

      • Printing Slows Down Dramatically During Continuous Printing

      • Cannot Cancel Printing from a Computer Running Mac OS X v10.6.8

    • Cannot Start Scanning

    • Scanned Image Problems

      • Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass

      • The Image Quality Is Rough

      • Offset Appears in the Background of Images

      • Text is Blurred

      • Moiré Patterns (Web-Like Shadows) Appear

      • Cannot Scan the Correct Area on the Scanner Glass

      • Text is Not Recognized Correctly when Saving as a Searchable PDF

      • Cannot Solve Problems in the Scanned Image

    • Other Scanning Problems

      • Scanning Is Too Slow

      • Scanning Stops when Scanning to PDF/Multi-TIFF

    • Other Problems

      • Slight Electric Shock when Touching the Printer

      • Operation Sounds Are Loud

      • Cannot Save Data to a Memory Device

      • Application Is Blocked by a Firewall (for Windows Only)

      • "!" Is Displayed on the Photo Selection Screen

  • Appendix

    • Technical Specifications

      • Printer Specifications

        • Printable Area

          • Printable Area for Single Sheets

          • Printable Area for Envelopes

      • Scanner Specifications

      • Interface Specifications

      • Network Function List

      • Wi-Fi Specifications

      • Security Protocol

      • Supported Third Party Services

      • External Storage Device Specifications

        • Supported Memory Card Specifications

        • Supported Data Specifications

      • Dimensions

      • Electrical Specifications

      • Environmental Specifications

        • Environmental Specifications for Ink Cartridges

        • Environmental Specifications for Ink Cartridges

      • System Requirements

    • Regulatory Information

      • Standards and Approvals

        • Standards and Approvals for European Model

      • Restrictions on Copying

    • Transporting the Printer

    • Copyright

    • Trademarks

    • Where to Get Help

      • Technical Support Web Site

      • Contacting Epson Support

        • Before Contacting Epson

        • Help for Users in Europe

        • Help for Users in Taiwan

        • Help for Users in Australia

        • Help for Users in New Zealand

        • Help for Users in Singapore

        • Help for Users in Thailand

        • Help for Users in Vietnam

        • Help for Users in Indonesia

        • Help for Users in Hong Kong

        • Help for Users in Malaysia

        • Help for Users in India

        • Help for Users in the Philippines

/ Appendix / Where to Get Help / Contacting Epson Support

Contacting Epson Support

Before Contacting EpsonHelp for Users in EuropeHelp for Users in TaiwanHelp for Users in AustraliaHelp for Users in New ZealandHelp for Users in SingaporeHelp for Users in ThailandHelp for Users in VietnamHelp for Users in IndonesiaHelp for Users in Hong KongHelp for Users in MalaysiaHelp for Users in IndiaHelp for Users in the Philippines

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