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Epson

TM-m30III-H

User's Manual

Epson

TM-m30III-H

User's Manual

Troubleshoot
Troubleshooting

Before Using the Printer

Important Safety InformationManuals for This ProductProduct Information PageChecking Items Included with the Printer

Part Names

BodyPanel LEDConnectors

Setup

Checking/Changing the Installation DirectionChanging the Paper WidthConnecting CablesRouting Cables in Various DirectionsConnecting Smart Devices

Basic Operations

Turning the Power On/OffRemoving the Printer CoversAttaching the Printer CoversInstalling or Replacing the Roll Paper

Cleaning

Cleaning the Printer CaseCleaning the Thermal Head and the Platen Roller

Troubleshooting

About the QR Code Label on the PrinterMeanings of LED IndicationsPrintout is FaintCannot PrintWhen the Roll Paper Jams

Product Specifications

SpecificationsChecking the Product Name and Model NumberList of Installed Interfaces by Model

Appendix

Restriction of UseCAUTIONSTrademarks

Top > Part Names > Connectors

Connectors

The connectors are located on the back side of the printer. When connecting interface cables or other cables, remove the printer covers before connecting.

The type of installed interface and the number of connectors vary depending on the printer model. Check with your printer or refer to List of Installed Interfaces by Model.

See Checking the Product Name and Model Number for information on how to check the printer model.

1

microSD card slot

For a special purpose and cannot be used for daily use.

2

USB-C connector (USB-PD* compatible)

Connects a USB cable to connect to a smart device such as a tablet device. Allows data communication while charging the smart device.

3

USB-C connector

For connecting a peripheral device such as a handheld scanner.

4

USB-A connector

For connecting a peripheral device such as a wireless LAN unit, customer display, or handheld scanner.

5

USB-B connector

Connects the USB cable for connecting to computers.

6

Power supply connector

Connects the DC cable for the AC adapter.

7

Ethernet connector

Connects the LAN cable.

8

Drawer kick connector

Connects the modular cable for the cash drawer.

* The USB-PD interface is a USB-C connector that supports USB Power Delivery.

CAUTION:
  • When a smart device such as a tablet or smartphone is connected to the USB-C connector (USB-PD compatible), the Bluetooth function of the printer is disabled.
    To use the Bluetooth function while charging the device, you need to change the software settings. For details, see the Technical Reference Guide.

  • Depending on the specifications of your smart device, it may not be possible to charge the device using the USB-C connector (USB-PD compatible). In that case, use a dedicated charger (such as the charger included with your smart device).

  • Back
  • Top
  • Next
Troubleshoot
Troubleshooting

Before Using the Printer

Important Safety InformationManuals for This ProductProduct Information PageChecking Items Included with the Printer

Part Names

BodyPanel LEDConnectors

Setup

Checking/Changing the Installation DirectionChanging the Paper WidthConnecting CablesRouting Cables in Various DirectionsConnecting Smart Devices

Basic Operations

Turning the Power On/OffRemoving the Printer CoversAttaching the Printer CoversInstalling or Replacing the Roll Paper

Cleaning

Cleaning the Printer CaseCleaning the Thermal Head and the Platen Roller

Troubleshooting

About the QR Code Label on the PrinterMeanings of LED IndicationsPrintout is FaintCannot PrintWhen the Roll Paper Jams

Product Specifications

SpecificationsChecking the Product Name and Model NumberList of Installed Interfaces by Model

Appendix

Restriction of UseCAUTIONSTrademarks

Top > Part Names > Connectors

Connectors

The connectors are located on the back side of the printer. When connecting interface cables or other cables, remove the printer covers before connecting.

The type of installed interface and the number of connectors vary depending on the printer model. Check with your printer or refer to List of Installed Interfaces by Model.

See Checking the Product Name and Model Number for information on how to check the printer model.

1

microSD card slot

For a special purpose and cannot be used for daily use.

2

USB-C connector (USB-PD* compatible)

Connects a USB cable to connect to a smart device such as a tablet device. Allows data communication while charging the smart device.

3

USB-C connector

For connecting a peripheral device such as a handheld scanner.

4

USB-A connector

For connecting a peripheral device such as a wireless LAN unit, customer display, or handheld scanner.

5

USB-B connector

Connects the USB cable for connecting to computers.

6

Power supply connector

Connects the DC cable for the AC adapter.

7

Ethernet connector

Connects the LAN cable.

8

Drawer kick connector

Connects the modular cable for the cash drawer.

* The USB-PD interface is a USB-C connector that supports USB Power Delivery.

CAUTION:
  • When a smart device such as a tablet or smartphone is connected to the USB-C connector (USB-PD compatible), the Bluetooth function of the printer is disabled.
    To use the Bluetooth function while charging the device, you need to change the software settings. For details, see the Technical Reference Guide.

  • Depending on the specifications of your smart device, it may not be possible to charge the device using the USB-C connector (USB-PD compatible). In that case, use a dedicated charger (such as the charger included with your smart device).

  • Back
  • Top
  • Next

©Seiko Epson Corporation 2022 (M00146701 EN)

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