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Epson

TM-m30III-H

User's Manual

Epson

TM-m30III-H

User's Manual

Troubleshoot
Troubleshooting

Before Using the Printer

Important Safety InformationManuals for This ProductProduct Information PageChecking Items Included with the Printer

Part Names

BodyPanel LEDConnectors

Setup

Checking/Changing the Installation DirectionChanging the Paper WidthConnecting CablesRouting Cables in Various DirectionsConnecting Smart Devices

Basic Operations

Turning the Power On/OffRemoving the Printer CoversAttaching the Printer CoversInstalling or Replacing the Roll Paper

Cleaning

Cleaning the Printer CaseCleaning the Thermal Head and the Platen Roller

Troubleshooting

About the QR Code Label on the PrinterMeanings of LED IndicationsPrintout is FaintCannot PrintWhen the Roll Paper Jams

Product Specifications

SpecificationsChecking the Product Name and Model NumberList of Installed Interfaces by Model

Appendix

Restriction of UseCAUTIONSTrademarks

Top > Basic Operations > Installing or Replacing the Roll Paper

Installing or Replacing the Roll Paper

Follow the steps below to install or replace the roll paper.

CAUTION:

Make sure you use a specified roll paper type.

When Ejecting Paper Upward

  1. Open the roll paper cover.

  2. Remove the used roll paper or roll paper core, if any.

  3. Install the roll paper in the correct direction.

  4. CAUTION:
    • Before installing the roll paper, take up any slack in the roll paper by pulling its leading edge. If you install a slack roll paper, a paper jam or print quality problems may occur.

    • Before installing the roll paper, make sure that the roll paper is not deformed. Using a deformed roll paper will cause the printer to malfunction.

  5. Pull out some paper, and close the roll paper cover.

  6. When the printer power is on, the roll paper is automatically cut.

When Ejecting Paper Frontward

  1. Open the roll paper cover.

  2. Remove the used roll paper or roll paper core, if any.

  3. Install the roll paper in the correct direction.

  4. Make sure that the roll paper is not slack. If the roll paper is slack, take up the slack before installing it.

    CAUTION:
    • Before installing the roll paper, take up any slack in the roll paper by pulling its leading edge. If you install a slack roll paper, a paper jam or print quality problems may occur.

    • Before installing the roll paper, make sure that the roll paper is not deformed. Using a deformed roll paper will cause the printer to malfunction.

  5. Pull out some paper, and close the roll paper cover.

  6. When the printer power is on, the roll paper is automatically cut.

  • Back
  • Top
  • Next
Troubleshoot
Troubleshooting

Before Using the Printer

Important Safety InformationManuals for This ProductProduct Information PageChecking Items Included with the Printer

Part Names

BodyPanel LEDConnectors

Setup

Checking/Changing the Installation DirectionChanging the Paper WidthConnecting CablesRouting Cables in Various DirectionsConnecting Smart Devices

Basic Operations

Turning the Power On/OffRemoving the Printer CoversAttaching the Printer CoversInstalling or Replacing the Roll Paper

Cleaning

Cleaning the Printer CaseCleaning the Thermal Head and the Platen Roller

Troubleshooting

About the QR Code Label on the PrinterMeanings of LED IndicationsPrintout is FaintCannot PrintWhen the Roll Paper Jams

Product Specifications

SpecificationsChecking the Product Name and Model NumberList of Installed Interfaces by Model

Appendix

Restriction of UseCAUTIONSTrademarks

Top > Basic Operations > Installing or Replacing the Roll Paper

Installing or Replacing the Roll Paper

Follow the steps below to install or replace the roll paper.

CAUTION:

Make sure you use a specified roll paper type.

When Ejecting Paper Upward

  1. Open the roll paper cover.

  2. Remove the used roll paper or roll paper core, if any.

  3. Install the roll paper in the correct direction.

  4. CAUTION:
    • Before installing the roll paper, take up any slack in the roll paper by pulling its leading edge. If you install a slack roll paper, a paper jam or print quality problems may occur.

    • Before installing the roll paper, make sure that the roll paper is not deformed. Using a deformed roll paper will cause the printer to malfunction.

  5. Pull out some paper, and close the roll paper cover.

  6. When the printer power is on, the roll paper is automatically cut.

When Ejecting Paper Frontward

  1. Open the roll paper cover.

  2. Remove the used roll paper or roll paper core, if any.

  3. Install the roll paper in the correct direction.

  4. Make sure that the roll paper is not slack. If the roll paper is slack, take up the slack before installing it.

    CAUTION:
    • Before installing the roll paper, take up any slack in the roll paper by pulling its leading edge. If you install a slack roll paper, a paper jam or print quality problems may occur.

    • Before installing the roll paper, make sure that the roll paper is not deformed. Using a deformed roll paper will cause the printer to malfunction.

  5. Pull out some paper, and close the roll paper cover.

  6. When the printer power is on, the roll paper is automatically cut.

  • Back
  • Top
  • Next

©Seiko Epson Corporation 2022 (M00146701 EN)

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