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Epson

TM-S1000II-NW

User's Manual

Epson

TM-S1000II-NW

User's Manual

Troubleshoot
Troubleshooting

Before Using the Scanner

Important Safety InformationManuals for This ProductProduct Information PageChecking Items Included with the Scanner

Part Names

BodyWhat is the Franker?LED IndicatorsConnectors

Setup

Removing the Packing MaterialsConnecting the Scanner to a Host ComputerConnecting the AC AdapterConnecting the Wireless LAN UnitAttaching the Connector CoverInstalling the Franking CartridgeExtending the Guides

Basic Operations

Turning the Power On/OffOpening the CoversInstalling and Replacing the Franking CartridgeProcessing Documents

Cleaning

Cleaning the Image SensorCleaning the MICR Unit

Troubleshooting

About the QR Code Label on the ScannerThe Product Does Not Turn OnMeanings of LED IndicationsPaper JamsDocuments are not Fed Properly

Product Specifications

SpecificationsNameplate Location

Appendix

Restriction of UseCAUTIONSTrademarks

Top > Troubleshooting > Documents are not Fed Properly

Documents are not Fed Properly

Perform a test scan with three new documents using the TM-S1000II Utility. If the scanner is networked, a test scan can be performed from Web Config. If the scanner has not been used for more than three months, repeat the test scan until the document is properly fed.

TM-S1000II Utility can be downloaded from the product information page.
Product Information Page

  • Back
  • Top
  • Next
Troubleshoot
Troubleshooting

Before Using the Scanner

Important Safety InformationManuals for This ProductProduct Information PageChecking Items Included with the Scanner

Part Names

BodyWhat is the Franker?LED IndicatorsConnectors

Setup

Removing the Packing MaterialsConnecting the Scanner to a Host ComputerConnecting the AC AdapterConnecting the Wireless LAN UnitAttaching the Connector CoverInstalling the Franking CartridgeExtending the Guides

Basic Operations

Turning the Power On/OffOpening the CoversInstalling and Replacing the Franking CartridgeProcessing Documents

Cleaning

Cleaning the Image SensorCleaning the MICR Unit

Troubleshooting

About the QR Code Label on the ScannerThe Product Does Not Turn OnMeanings of LED IndicationsPaper JamsDocuments are not Fed Properly

Product Specifications

SpecificationsNameplate Location

Appendix

Restriction of UseCAUTIONSTrademarks

Top > Troubleshooting > Documents are not Fed Properly

Documents are not Fed Properly

Perform a test scan with three new documents using the TM-S1000II Utility. If the scanner is networked, a test scan can be performed from Web Config. If the scanner has not been used for more than three months, repeat the test scan until the document is properly fed.

TM-S1000II Utility can be downloaded from the product information page.
Product Information Page

  • Back
  • Top
  • Next

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