/ Troubleshooting / The Image Quality Is Poor

The Image Quality Is Poor

  • Use a soft, dry cloth (like the microfiber cloth that came with your scanner) to remove dust, dirt, or other particles on the front and back of your photos.

  • If the resolution (DPI) is low, increase the resolution and then scan again.

    Click Settings > Scan Settings tab, and then select the resolution (DPI) to scan.